“Met with Andi inside her branch today. We had a series of questions and she answered each one with knowledge, adding extra info when we didn’t understand, made a call outside of the branch to help us find even more answers. All in all it was a very pleasant meeting. 5 star customer service, indeed.”
“I feel like I'm a part of a community and not just a number here. The girls greet me by name as soon as I walk in. Would definitely recommend to anyone. You'll be treated like family here.”
9AM - 5PM
1661 N Bridge St, Elkin
Banks
“Kudos to Sandra Bryant! She is very helpful and very patient. Me and my husband walked in to open a credit card and she helped us get one. We also mentioned that we were having trouble with our joint account, my name won't show up on the statements and I can't access it neither on online banking. She tried fixing it that day but couldn't do it right away , she needed to do some research as to why it was happening and promised me to call me when she finds out the reason why. The next day she did call me and explained what happened and the problem is already solved! Very very helpful and determined to help the clients. Thank you Sandra!”
8:30AM - 5:30PM
426 CC Camp Rd, Elkin
Banks
“I needed to open a new bank account and the manager made it process quick and easy for me. When I needed to open a savings account later on, she helped me with that as well. Great customer service.”
“I don't have experience with every Wells Fargo in our county, but I can speak well of the one in Elkin NC, 28621. I could not have asked for better service for my issue. From professional and knowledgable to supportive and kind, they were outstanding.”
“Kimberly really is the best here. She is very knowledgeable, efficient, and kind. Her willingness to help her customers is admirable! I hope Woodforest does everything they can to keep her for a long time!”