Truist is a financial institution that has temporarily adjusted its services to maintain the health and safety of its clients and staff. While some branches remain open with enhanced sanitization measures, teller services are now only available through drive-thru lanes, and in-person visits are by appointment only. Customers generally find the staff to be helpful, with one reviewer particularly praising the friendliness and dedication of an employee named Marie. However, other customers have noted that some staff members could be more friendly and accommodating, especially when dealing with unusual requests. Despite these mixed experiences, Truist appears to be making efforts to provide a safe and accessible banking experience during the current challenging circumstances.
I go here a lot Jamie has helped me so much with my banking problems, I really do appreciate the help they give me, unfortunately I have had terrible service in the dunn office, I'm glad they opened up this one, it's closer to me and the people are more friendlier.
August 2025
Ask to speak with Erica. She is kind, patient, and helpful! May God bless you for being a blessing to others!
December 2023
I always like coming in her to make deposits. The ladies working there are super sweet and helpful even if you feel like you don't know what you are doing! Lol
