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December 2023 by Taylor Whitaker
I always like coming in her to make deposits. The ladies working there are super sweet and helpful even if you feel like you don't know what you are doing! Lol
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December 2023 by Tom Stallworth
Disappointing service at this branch. No one willing to help with a simple banking problem.
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September 2023 by Brian Kesling
My wife and I have a mortgage, savings, and checking through Truist from when it was BB&T. Tried to get our son an account and they said we had to come in person to do that, meaning we would lose time from work. Our son got a birthday check from his grandmother and Truist charged him $8 to cash the check (the check was written on a Truist account). Unbelievable that Truist will steal from children. Looking forward to closing our accounts.
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May 2023 by Pedro Galicia
Lady working the counter was rude and barley let me speak. Pretty much rushed me out.
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February 2023 by KingOfDaCourt Gaming
It’s not necessary to have an attitude with your customers. Customer service and kindness is becoming more rare!
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June 2022 by Ashley LaPlante
Staff could work on being friendly for sure. The only one I feel comfortable going to is Marie. She is so sweet and seems to love her job. The rest of the staff can be very snappy.
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June 2022 by DANIEL UPTON
Walked inside this branch today right after lunch, had what I thought a simple request, asked the lady at the counter if they had any half dollar rolls, she had to ask the other clerks if any was available and they responded as if it was a strange request, I admit it may be a little odd but can you think of another establishment that would have rolls of currency coins? So then I asked okay well if I could just get a couple rolls of dollar coins I'll be on my way, the lady reached out to me with 4 gold dollar coins in her hand and said this is all the dollar coins we have.... WHAT!!!???I just don't know how to react to this I really don't
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January 2021 by amanda bryant
Typically, I do not have a problem with this branch. However, the way the I was spoke to today is uncalled for. I didn't catch the woman's name who answered the phone, but she was very rude and unprofessional. I will not be going back to the branch and strictly use the Dunn office.
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October 2020 by Brent Strickland
Jamie that works there is terrific! Always goes above and beyond to help!
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July 2019 by Karen Thompson
Great friendly fast economical and quality service with cleaning, cavity and chipped front teeth repair service. Matched color perfectly.
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May 2019 by Pamela Phillips
Would give a zero, if possible. Tried to cash a check that was drawn on a BB&T account. Not being a BB&T account holder, they required an $8 fee. Didn't cash it there. We are from out of state, but used to bank with BB&T and UCB before they changed over. A total of 27 years. Very disappointed that the bank has gone overboard with fees. May be legal, but seems unethical to me. They charge a fee to cash a check from their bank.
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March 2017 by Judith Westbrook
The staff makes you feel secure and they are warm, nice and kind, they try to help you in everything they can and that's what you want talking about your money. The facility is nice, clean and easy to move in, I love this bank!
