Advance Auto Parts at 5015 Santa Fe Dr in Fayetteville is known for its friendly and helpful staff who provide excellent customer service. Customers appreciate the staff’s willingness to assist with car needs, including free services such as battery testing, wiper and battery installation, engine code scanning, and testing of starters and alternators. The store offers a wide range of automotive products from leading brands like FRAM, Carquest, and DieHard®, ensuring quality options for customers. Many reviewers mention how staff members, including Nethaniel, Chris, and Nicole, go out of their way to help, often providing quick, efficient service and clear explanations to guide customers. The manager even personally installed a car battery in cold weather, demonstrating a commitment to customer care. Customers also value the store’s easy return process, such as refunds for alternator core fees without hassle. The store encourages savings through its Speed Perks loyalty program, which offers points for discounts on store items and gas. Overall, this Advance Auto Parts location is praised for its great service, knowledgeable staff, and convenient services, making it a trusted spot for automotive needs.
Ms Liz was amazing I came with a broke coolant hose and was stuck and she went out of her way to help me fix it so I can go on with my day thank u so much advanced
May 2026
Mrs Liz and Jayden have gone out of their ways to make sure I'm taken care of !!! Thanks always!!! ZERO COMPLAINTS!!! SERIOUSLY!!!
November 2025
Mark was great called over the phone and he had everything waiting on me when I got there.
