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December 2022 by Michael Felder
As a customer for nearly 4 years, after having an issue with one of my bank accounts, they sent me a letter threatening to file charges against me with the Sherriff's department. Very disappointing.I did get a follow up call from the property manager, Jaime. She was very cordial and extremely supportive. My online access was restored and I plan on continuing with our business relationship with faith that I will be treated as a loyal customer. She gave me her contact info and has made herself available in case of future issues. Great job Jaime. Thank you.
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October 2022 by Bill Hulse
American Self Storage, Located at 2108 Jacks Ford dr. Fayetteville, NC, 28303 was very helpful on getting me a storage. The customer service was very good compared to majority of businesses these days. They were also the cheapest that I could find in the area. The gate hours were reasonable, and never had any issues.
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February 2022 by Sandy
American Flag Storage Santa Fe location is nothing but awesome! I thank Jamie and John for handling a very delicate situation for me in my absence. I gave you all a five because it would not let me give you a 10! Best storage company around. Again thanks for going above and beyond, and for being kind and understanding.
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September 2021 by indignantBEAR
Pretty good, except the rows between the units are pretty tight and hard to fit any larger vehicles. If you're moving stuff with a large pick up, or a U-Haul, just be aware that it's gonna be a SQUEEZE.
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July 2021 by 57 Furr Babz
Awesome experience...I was with them for 4 years NO ISSUES of any kind...will definitely use them again if the need arises...Thanks,Mr. Hines
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April 2021 by Matthew Nolan
Clean and very caring, not only was I explained the cost of each unit I was escorted the the unit to make sure it was the unit I wanted. Very Pleased with American Flag Storage and so would you...
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April 2021 by Katelyn Hawley
Great customer service very friendly staff that takes great care of customers
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February 2021 by Mariah Hardesty
John was very polite and helpful! I walked in 2 mins til close; I was still assisted in securing the unit I needed. It was both clean and spacious in the facility office and the unit itself. The prices were reasonable and the customer service exceptional! I was in and out in NO TIME!
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December 2020 by Mary Post
My son had some items stored here. Climate controlled, security codes to even enter the climate controlled area. Heavy duty cargo elevator, well lite, and easy to read numbers on their units. Their are small and medium.flat carts to be able to move multiple items to and from the building with ease. I would recommend this place for storage if climate control was required.
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November 2020 by Kiki Brown
This is the best storage facility that I have ever dealt with!!! Amber and the rest of the staff are super helpful and friendly. They made sure that I had the right unit for my needs, checked on me continuously to make sure that I was having no problems, that I was safely able to navigate the property, and they made sure that I knew every service and tool they had to offer. This is the ONLY storage facility that I will ever use in Fayetteville.
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October 2020 by Bellinger Family
Very nice people but was very good
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October 2020 by Liz M
John and Jamie are wonderful and made it so easy for me transition into a storage unit. It is safe, clean, and fairly priced. Absolutely recommend them. Thank you so much!
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October 2020 by Reality Originals
My experience with American Flag Storage has been a pleasant one so far. Both John and Jamie from the Jacks Ford location have been incredibly helpful in helping me find exactly what I could use for my storage needs. So, a huge thnx to A.F.S. And their very talented staff.
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September 2020 by James Herrera
Excellent service. Easy to apply. Allowed me to look at units before deciding on one to purchase. Very nice facilities.
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September 2020 by Niels Hansen
We are on our 3rd military move back to Fort Bragg. I ALWAYS use American Flag at the Jack's Ford / Sante Fe location for three reasons. 1st: LOCATION. Not know which area around post we will find a house in, this location is perfectly central for access to All American Expressway and the New 295 Expressway so you can get virtually anywhere around post with ease.2nd: VALUE. For people in my position of only needing short term storage until finding a home, it is $35 for the 1st month, ANY SIZE, with locks, insurance, etc. If you plan to stay longer it is also very reasonable/competitive with the area.Lastly (Most important): SERVICE! Jaimie went WAY out of her way to help us as we were driving in from Minnesota, arriving after hours with a moving truck towing a car full of our cherished possessions we didn't want the moving company to take. She helped us secure the vehicle over night and finalize everything in the morning. She truly cares about people, as does John who was just as friendly and helpful as well. During a really stressful move in the middle of the COVID-19 situation, they REALLY made our arrival a pleasure...now if they could do something about the heat and humidity!This is THE place to store your cherished possessions.
