AT&T Store in Fayetteville offers a wide range of phones, tablets, smartwatches, and connected devices, along with various wireless data plans to meet different needs. Customers appreciate the flexibility of prepaid phone plans with no annual contracts or credit checks, as well as unlimited data plans that come with AT&T's nationwide 5G service at no extra cost. The staff at the Fayetteville location have received positive feedback for their friendly and professional service. Customers have praised representatives like Erica and Alexis for their quick assistance and knowledge. Erica was noted for her patience in helping transfer phone numbers and devices from Verizon, while Alexis impressed with her efficiency and helpfulness, especially when dealing with broken phones and accessories. While some customers reported issues with management's communication regarding pricing, overall experiences remain positive. Earlesha also earned high marks for her customer service, assisting customers with device setup. Many reviews highlight the staff’s commitment to providing excellent service, making each visit a pleasant experience.
Everything was good except they didn't finish setting up my phone & I fell trying to sit down on one of the bar stool seats
November 2024
The service at the Skibo facility was good the workers did a thorough job.
June 2024
Erica was quick to greet me with a friendly smile at the door as soon as I entered. She assisted me with bringing my two phone numbers and two devices (iPhone 13 Pro Max & Apple Watch Series 7) from Verizon to AT&T and was very patient and friendly the whole time. Would definitely ask for Erica again when I return in the... read full comment
