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March 2024 by Will N
I am starting a new business/LLC and Mikhail was very helpful and made setting up a new business bank account very easy for me. He has truly gone above and beyond.Originally I wanted to just give Mikhail his credit for assisting me. But I have read and noticed some of the negative reviews on here and maybe its just me but every experience I have had interacting with the tellers and even originally setting up my personal account here have been great honestly. The tellers have been courteous and I wish I remember the name of the lady that helped me set up my personal account awhile ago but she was very helpful as well.
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February 2024 by Lamont Lovelace
The people is cool but all these damn fees. I started looking for a new bank. This is crazy over $300 in fees a month. This bank is ripping us off.
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January 2024 by
Very friendly and Professional tellers
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September 2023 by Neff Harris
I come here mainly to do business with my business account. I wish that all of the tellers were poised and professional like Julie. I will literally wait and let ppl skip me just to avoid interaction with the other tellers. Julie is always personable, swift and professional and I love that she speaks to everyone as they came into the bank. It doesn't matter how they look old, young, she never gives off any stuck up, or irritated vibes. I do wish that there was less distracting conversations from the managers because ppl really do just want to get to the teller and get out. Overall this location is okay. The location to downtown and Julie is really the only 2 reasons I come here.
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August 2023 by Barbara Mckoy
The wait is too long for it to be no customers in building
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February 2023 by Juan Ramos
International travelers- this is the best place to get foreign currency before your trip.I plan on ordering euros and pound sterling.
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March 2022 by Elaine Ray
It a black lady brown skin complexion works in the office towards the back. I thought it was me at 1st I get a bad vibe from her, everytime time I visit this location. Worst bank ever
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November 2021 by Wayne Millis
I been with BB&T asince 1988 and I have made loans their I got master card and I have a constant credit account. I have had good service every since. I still bank with them now they have changed to Truist I still get great service. Thank you for your service. Wayne millis
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September 2021 by C. Smith
Unprofessional & inconsistent.This bank has lied point blank to my face on multiple occasions. It all depends on who is working & what people are around them. Will never be back. Do not recommend. Go to first citizens or pnc
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September 2021 by tammer
This bank is the slowest I ever seen we had to wait almost 1 hour for them to open they say they open 9:00 but they open 10:00 don’t suggest going there
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February 2021 by John Williams
Quick, professional and courteous staff
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July 2020 by Crazy Kids
I deposited my check. I asked for a temp card. I was told I could not receive a temp card at the time for what reason, I don’t know! I was told by tomorrow I can come back and get a temp card. I returned today and I was told that this branch did not have any temp cards.
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March 2020 by Kristy Denning
Kristina, Val, Trina, and everyone else are always so helpful and friendly.
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November 2019 by Tarheel Herbals Company, LLC
Worst customer service of any bank I've ever used Patty the banker will not return a phone call. Seriously there are other global banks in Fayetteville.
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August 2017 by Lisa Maxwell
The customer service at this branch is SO HORRIBLE. I can't tell you how many times I've gone inside and through the drive in and had to wait a minimum of 20 minutes. You have tellers walking around and chit chatting with each other when they should be helping customers. I just don't understand the management not doing their job. But how can they when they're part if the ones doing the same thing. Already shopping around for a new bank because when I need to do my banking business I don't have the time to wait and wait.