Truist, a local banking institution, has received mixed reviews from its customers. While some have had positive experiences, particularly with helpful staff members like Mikhail and Julie, others have expressed concerns over the high fees associated with the bank. The bank's tellers are generally described as courteous and professional, though there have been instances where the interactions were less than satisfactory. Customers appreciate the convenience of the bank's downtown location and the availability of services for international travelers, such as the ability to order foreign currency. However, the high fees, which one customer claims can amount to over $300 per month, have led some to consider switching to a different bank. Overall, Truist seems to provide a mixed bag of experiences, with both praiseworthy and frustrating aspects for its customers.
