“The moment I walked to the counter, I was greeted with a pleasant smile and beautiful customer service. The line of cars we RSVP wasn't available. Both individuals, during the process of picking up the car, ensured they provided the most satisfactory standards. We enjoyed the vehicle that was provided. Thank you for your great customer service. We greatly appreciate it. CLM.”
7:30AM - 12AM
400 Airport Rd, Fayetteville
Car Rental
“The truck I rented was top notch and made up for the overall customer service. I had two concerns or issues: (1) the truck needed a side rail/step to get into it, unless you were already 6’ft tall then you’d be ok. (2) the total cost with taxes and fees sent to my email was a 50.00 difference. I showed the agent/employee the email of my cost of 483.76, she showed me her system showing the total cost of 533.25, with the explanation of idk. I asked the same thing of their system not showing what I was provided, she stated she had to charge me the cost she showed in her system. I said ok, that I’d take care of it on my return , but I didn’t. I took it as a lesson learned and loss. However this is false advertising by them, being that I’m a rewards member of the 3 partnering rental agencies the agent should’ve honored my email cost, but didn’t. The truck itself did as it was reliable.
Angel A.”
“We needed a last minute rental to get around town for the day while our son was reporting at Bragg. We were in and out in no time and they helped us getting our USAA discount.”
7:30AM - 12AM
400 Airport Rd, Fayetteville
Car Rental
“Really wonderful customer support. The pickup and drop-off process was smooth with no issues. The only downside was the car’s interior, which had noticeable stains and some sticky spots that made it feel not fully cleaned.”
“This is the only location I will rent from in Fayetteville. Rented a car from them for all of 2025. Every person working there is absolutely amazing and I am absolutely terrible with names. I do remember Cal!!!! Lol. Every time I go in there it feels like family. They are always so nice and friendly and the customer service is a+. I'm kind of upset now that I have a car and no longer need to rent a car that I won't get to see these guys n gals anymore.
If you need to rent a car go to this location they will treat you like family and go above and beyond.
Thank you guys for providing a vehicle for my self and my family.”
“Anytime I need a rental I use the Ramsey st location; I book online & do the pre check in, I appreciate the courteous customer service & the acknowledgment even during peak times!! My last experience was the best as at drop off I left my garage opener, they were kind enough to store it , thank you Mr Evans.”
“As a business owner in the Fayetteville North Carolina area, this Enterprise branch under the commercial rental is very customer focused and friendly, innovative and willing to help satisfy the needs of my local business through rentals and other prime customer satisfaction. I am 100% satisfied with the service here and will continue to return, especially since the manager takes such pride in making sure that all is well taken care of. Not just myself but while standing there waiting the attentiveness to all clients is supreme”
“Went their this morning to get a rental. Big shout out to Amani! Not only did she help put me in a vehicle,her customer service was outstanding. She was so polite and friendly. She was also the only person there at the time handling all the other customers with that outstanding customer service. Thank you Amani!”
“Really helped my brother out with buying his first car. George is a great person to work with and got him out in as little as 1 hour. Need to ask questions at 10pm? No problem George will respond QUICKLY. If you are a first time buyer like my little brother I HIGHLY recommend you go see him. Thank you for your great work George.”
“Our customer service rep Morgan and manager at the Fayetteville Airport location was very accommodating and made the non available vehicle situation much better to deal with. We truly appreciated them for that.”
“KJ was extremely patient and helped me with my rental. He is very professional and his customer service was outstanding. If you need a rental Ramsey street enterprise is the place to go.”
“Small and clean airport with fast service and helpful staff members. I will say that the restaurant within the airport is a little pricier than I expected for NC however, the foot ordered was good and arrived quickly.”
“I had an issue with my car and the team resolve it in professional matters and caring. I will definitely recommend anyone looking for a vehicle to choose National!”
“Avis would not let me add company discount after the renting of the car. Very poor customer service. Update: after review, Avis reached out to me and fixed the situation. I would definitely use them again.”
8AM - 6PM
5304 Raeford Rd, Fayetteville
Car Rental
“I recently had the pleasure of interacting with Deidre, a remarkable associate at Hertz, during my recent rental experience as a Platinum Hertz member. Deidre's exceptional service and
dedication truly made my rental experience seamless and enjoyable.
From the moment I approached the rental counter, Deidre's professionalism and warmth were immediately evident. She greeted me with a genuine smile and went above and beyond to ensure that all my needs were met. Her extensive knowledge of the rental process and her willingness to assist with any questions or concerns I had was truly impressive.
Not only did Deidre exhibit unparalleled proficiency in her role, but her friendly and courteous demeanor made the entire experience a delight. Her attention to detail and proactive approach in ensuring that I was well-informed about the features of my rental car exemplified her commitment to customer satisfaction.
Deidre's outstanding customer service skills and her ability to create a positive and memorable experience for me as a valued customer truly set her apart. Her dedication to her role reflects greatly on Hertz as a company and has undoubtedly solidified my loyalty as a customer.
It is associates like Deidre who make a significant difference in customer experiences and I am truly
grateful for the exemplary service she provided. I wholeheartedly commend Deidre for her outstanding performance and am confident that she is a valuable asset to the Hertz team.
Thank you, Deidre, for your exceptional service and for going above and beyond to ensure that my rental experience was nothing short of exceptional.”
7:30AM - 12AM
400 Airport Rd, Fayetteville
Car Rental
“My husband and I use this location for all our rentals. We love this location. The customer service is amazing and they always make sure we get the vehicle we need. Lamar the manager goes above and beyond to make sure his customers are satisfied. I was thoroughly impressed recently by the time and effort he put in to making sure we got into a vehicle that accommodated my family. Thank you so much for always taking care of us.”
“Ms Jacky was working extremely hard and with a smile to deal with all the current customers even though avis was 3 hrs behind due to no cars. She definitely needs to be recognized for her hard work”
“Chris, John and all the staff made picking up a vehicle and returning it very easy. They are very friendly and helpful. I rented several times there and upon returning the vehicle, I needed a ride home. They made sure I got one as well as letting me turn one of the rentals at a different location for my convenience.”