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September 2023
Avis would not let me add company discount after the renting of the car. Very poor customer service. Update: after review, Avis reached out to me and fixed the situation. I would definitely use them again.
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August 2023
Good 'ol Avis comes through again when those other guys bullsnotted me saying 'we'll pick u up', only to not have a vehicle for me even though I had made a reservation. Had to take my business elsewhere. Avis is now my 1st choice,...btw, great agents at the counter, pickup and return!!
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June 2023
Always check your receipt. I got charged additional fuel charges and for an additional day when I brought the car back on time and full! The customer service rep was admitting I needed a refund then he hung up and when I called back they said they weren't available. Smh
