“The two agents working today were incredible. The very kind gentleman and the beautiful young lady. I couldn’t get a rental car without a reservation and was about to leave for a taxi, but they stepped in and helped me get a car at the last minute. They truly made my day and helped me avoid being late for my first day at Womack Medical Center. Excellent customer service and professionalism”
“At first when I got into the Rav 4, I thought it was too big and was going to have you order a smaller vehicle. But, I absolutely loved it. Your staff were all friendly and helpful. Thank you for making it a good experience.”
“My rental experience was very positive. The team member who assisted me was friendly, professional, and helpful, and she made the process smooth and easy. Unfortunately, I don’t remember her name, but I would like to recognize her for her excellent customer service. She made a great impression and helped make my experience with Thrifty a good one. Thank you to her and the team!”
“Upon picking up the rental, the exterior was not clean. Because it was late and we were already packed up, and ready to get on the road, and the inside was clean and didn't smell, I didn't say anything until returning the rental. After the rep heard me, please forgive me for not getting his name, he took a day off of my original charge!!! I didn't express my concerns looking for anything. I was simply making them aware. I choose Alamo and this location as often as possible, for the very fact that all staff listens, try very hard to accommodate my requests, they are all very professional, and go beyond the extras to give great customer service. I thank each and everyone for always making me feel valued! Thank you so much for All that you do to keep me a repeat - beyond satisfied customer! Blessings be to everyone for a job well done!”
“Fayetteville Raeford Road Enterprise: My reservation pickup was available as promised. The gentleman that checked me in was proficient and very friendly. My return was an easy check in with the same kind of customer service. I must also comment that the Enterprise in Hope Mills, NC treated me just the opposite. I guess this was the female manager that was on duty that came to the counter to assist and told me that since my address was so far out that I had to pay upfront with my personal credit card and not just the $50 hold fee. I explained that this is an insurance rental and the adjuster said that I could go to any Enterprise except those at an airports. She said it didn’t matter and I must pay by my personal card. This is when I called the corporate number and asked for the Fayetteville, NC Enterprise on Raeford Rd. So glad that I did. The other Hope Mills, NC Enterprise needs to be investigated into of this type of service being offered to customers concerning their address and not honoring an insurance rental.”
“Great team! They went above and beyond to make sure everything was good to go for me with my rental. Thank you guys for such a great experience. I will definitely rent from you guys again!”
“Anytime I need a rental I use the Ramsey st location; I book online & do the pre check in, I appreciate the courteous customer service & the acknowledgment even during peak times!! My last experience was the best as at drop off I left my garage opener, they were kind enough to store it , thank you Mr Evans.”
“The Fayetteville Regional did not have the car I reserved on the app, so I had to settle with an option that was so much larger which used more gas. My original reserved a luxury midsize car. After receiving the keys I was told the wrong location where the car was parked. I also had to wait an extended period of time for a car I reserved days in advance. The clerk was kind and apologetic but that didn’t solve my issues; however, THE SERVICE IN CLT(Charlotte airport) gave me a better understanding of what excellent customer service means. The clerk, Kiera, defined ABOVE EXCELLENT CUSTOMER SERVICE. She was friendly, professional, personable, and helpful. Kiera assisted in such a manner that I was totally impressed, attention to details and working vigorously to accommodate the customer. She gave very thorough info so I could navigate to the terminal for my flight, not hurriedly but with patience. The excellent service she provided is the reason I will use Enterprise again. I’m a frequent user of rental services, and have used Enterprise for years so it was disappointing for my pickup experience in Fayetteville on Monday, July 13 but drop off in Charlotte on Tuesday, July 14 was one of the best experience I’ve had and that was because of the way Kiera epitomized BEYOND EXCELLENT CUSTOMER SERVICE!! Thank you Kiera”
“Really helped my brother out with buying his first car. George is a great person to work with and got him out in as little as 1 hour. Need to ask questions at 10pm? No problem George will respond QUICKLY. If you are a first time buyer like my little brother I HIGHLY recommend you go see him. Thank you for your great work George.”
“The man who helped me was so friendly and helpful. Definitely the kind of service that made my experience pleasant. (Can’t remember his name, but it was 2 initials, starting with an ‘A’.”
“Fayetteville Regional Airport provided a smooth and comfortable travel experience from arrival to departure. The airport was clean, organized, and easy to navigate, which made traveling much less stressful. Security and check-in processes moved efficiently, and the staff members were friendly, professional, and helpful throughout the visit. The terminal felt calm and well maintained, with comfortable seating areas and convenient amenities for travelers. I especially appreciated how manageable and convenient the airport felt compared to larger and more crowded airports. Parking and transportation access were also simple and convenient. Overall, this airport offers a pleasant and efficient travel experience with a welcoming atmosphere and helpful customer service.”
“I had an issue with my car and the team resolve it in professional matters and caring. I will definitely recommend anyone looking for a vehicle to choose National!”
“Effortless experience with my recent rental! This location is well located, efficiently maintained, and managed by outstanding staff! Sergio was a huge help in getting me set up and going over everything I needed to know about the minivan I picked up. He was also there to receive it at drop off and kept everything seamless with great service!”
“Very polite and gorgeous taxi driver. Never thought I'd like all American taxi but I'll be sure to request that driver named Crista each and every time. Great conversation, happy, and good driver.”
“Keith was spectacular! Incredibly helpful and professional! Car was in perfect condition, could not be more pleased. Would recommend to anybody looking for a vehicle.”
“The staff couldn’t have been more helpful in getting me on the road in short order. The car was a bit scratched up but was clean inside and well prepped. Represents avis well at this location.”
“Wonderful experience. I made a mistake and accidentally booked my rental through Priceline one day earlier than I meant to. that meant I never showed up and Priceline released my booking as a no-show which meant my car was not guaranteed any longer. I called Mack the manager of the Hertz on Raeford Rd about 3 hours before I eas to arrive and he assured me that he was going to make it his mission to find me a car before I got there that morning. Within about an hour and a half he called me and told me he had found one. when I arrived the front desk employees were very friendly. Iesha worked with us and was very accommodating in every way possible. I can't say enough good things about my experience. I know there's been a lot of bad reviews but I found their service top notch.”
“I had the best service exchanging my rental car.The lady’s name is shamese and she is awesome. Definitely recommend going to the Fayetteville regional airport to rent a car!”
The rental market in New York can be tricky: prices fluctuate and some companies add unnecessary insurance or extra fees. Travelers recommend booking early because making a reservation several months ahead can lower your price. It's also important to pick a reputable company and read the terms carefully to avoid hidden charges. Below you'll find local advice on where to find affordable car rental in New York and why Drivo stands out.
