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December 2023 by Debi R.
We ordered a new X3 BMW from BMW of Asheville. Steve was our salesman and was such a great person to help us. The selection Went easy, the delivery took a lot of patience due to custom color and manufacturing time and the delivery was an amazing experience complete with a huge red bow on top. The showroom is large and beautiful. There is a cafe inside serving breakfast and lunch to their customers shopping for a car or waiting on car to be serviced. The chef is great and prepares your selections with a big smile and a story. Everyone from the time we walked on the lot until driving the car away was professional, helpful and friendly.
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November 2023 by Jo Landry
We appreciate all the wonderful people that we have worked with in the last years since we moved here! Before now, it’s pretty much just been the service dept and Mike Carley and the service dept crew and they have been fantastic! We’ve worked with Brandon Chaffee & Alex Powell in the purchase of our new 2024 X5 and that was equally great as well! We picked our new car car yesterday and we love the car but are a bit overwhelmed with all the technology and wish we had had a little more time with “The Genius”, Barrington! Thanks so much for your great product, we love BMW’s! Jo& Rick Landry
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November 2023 by Austin
I've purchased over 100 new vehicles in my life, this was one of the most enjoyable and least stressful purchases I've ever made. Caitlyn and Sharla were most pleasant to work with, I'd come back and buy from them again.
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November 2023 by Ride with Edwin
I was Made to feel welcome. Prompt and asked good questions to ensure they knew what I wanted. And made reasonable suggestions for other options. Explained work done and tried to make sure if I had any questions or other concerns that they were made known. And got my sunroof working! Yeah! Overall, a very positive experience.
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October 2023 by Jeffrey Key
Just bought the best BMW I have ever owned from the BEST Team at Fields BMW of Asheville. I ordered the vehicle so I could get what I wanted. The Fields BMW Team made the process seem less and stress free. With great rebates going on now on X5s, you need to act fast and check out their inventory.
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October 2023 by Roy S.
My sales rep Zane was excellent. He is a kind and thorough sale rep. He attended to all my needs and requests. Also, managers Mark and Alvin were very helpful with my transaction. Zane and Mark have also been very helpful with an issue I have with a used X7 that I purchased from their dealership. The Asheville dealership has a wide variety of high quality vehicles to choose from. I would recommend Zane and his team to anyone who is in the market to purchase a high quality BMW.
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October 2023 by Shannon m Roberts
My experience with BMW Asheville was outstanding! On the phone Patrick Robert's in the service department guided me through "What to expect/ how things work" a with my m4 competition break in service that they could/would be providing. Iam not from Asheville..drove an hour and 1/2 taking a chance on the high reviews of this establishment...and I couldn't be more pleased with the results! The atmosphere is pleasantly comfortable and inviting sales floor was kind. My biggest regret was that I should have bought my car here!
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October 2023 by Warot Dhummakupt
BMW of Asheville is where I normally take my M2 for servicing even though it's an hour away. Great facilities and service.In this particular occasion, I went there to test drive an M4 GTS. My salesman, Alex Powell was absolutely great. Very knowledgeable, enthusiastic and he showed me a great route to test the car.It was a truly premium experience and I couldn't have been more impressed with everyone's professionalism. I also got to talk to Mark, the manager.BMW of Asheville is one of my favorite dealerships regardless of brand. Thank you again!
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October 2023 by Adam Walker
Mike is awesome! I've had my BMW for a year and a half and I've only dealt with Mike when it comes to service or repairs. He's very thorough, honest and takes the time to explain the situation or repair process. Mike and his team give me comfort in knowing my car is being taken care of properly. I also enjoy the videos of the technicians going over the car explaining the problem or what they fixed and how they did it. Mike is the reason I keep coming back!
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September 2023 by Michelle Brockman
Great experience purchasing a new X1 at BMW of Asheville. Excellent communication throughout the sales process. Quick responses and always very courteous. Pick up day was the best. Car was at the front door and ready to go! Full instructions and set up on all the new features. Very efficient, first class operation.
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September 2023 by Bill Cessna
Bought car remotely seeing pictures only. Caitlyn was exceptionally responsive to my numerous questions and sent photos as I asked. Drove to dealership from Florida and Caitlyn had everything ready to go. experience. Car was as expected. No surprises at all. Pleasant experience.Barrington spent all the time we needed to set up car specifics, explained all functions and answered all our questions. Drove away all set up and happy with car and experience. Would recommend BMW Asheville. Charla in finance was quite nice and not pushy as some can be at some dealers.
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September 2023 by Asheville Glamping
Asheville BMW is just awesome! I’ve had multiple experiences here since I’ve owned my x3 and all of them have been outstanding. Their service department is the best I’ve ever experienced- they even have a cafe with food and drink if you need to wait for your vehicle. Everyone is also always so nice and professional! 10/10 recommend.
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September 2023 by Xzavier Copeland
Great place!! Went to BMW of Asheville today for an oil change and walked out with more done to my vehicle. JT did a great job at mentioning a recall and being able to address that concern during my visit. The young man who pulled my vehicle around was nice as well. Looking forward to future services!
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September 2023 by Diane Paull
My salesman at BMW of Asheville was Steve Martin. He was great to work with and very knowledgeable. He located the car we wanted after finding out how difficult it was. We appreciate the extra effort he put in and helping us. We would buy from him again. And Barrington was our guru wizard at setting the vehicle up and did a wonderful job.
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September 2023 by Peggy
Alex was the best to deal with, friendly and knowledgeable. He showed us all the features of the car and answered any questions we had. Everything that needed to be taken care of was taken care of promptly and completely. We will be calling Alex for our next car purchase. BMW of Asheville will be the place we buy from. Everyone there is professional and pleasant to deal with. No high pressure, just friendly, nice people. Thank you again, Alex, for making the entire purchasing experience happy and stress free.
