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“Appointment with Katherine Somerset on 3/2/23 to open a new account and transfer CD’s from another bank. She was extremely knowledgeable about different products to meet our financial needs and assisted in the transfer of funds. Ms Somerset was extremely professional and has followed up to see if we needed any further assistance. Great customer service!”
“I have been banking with First Citizens bank for several years now. I have my business and personal accounts with them. I routinely visit my local branch in Forest City North Carolina in person for my banking needs. I must say that I have never had anything but exemplary service from my branch in Forest City and all of the bank employees there. Everyone who works there from every teller to the manager has always gone above and beyond to accommodate all of my requests and needs. I highly recommend this branch and their wonderful crew. Greg Mitchem”
9AM - 5PM
179 E Main St, Forest City
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“I had to withdraw a large amount and they didn't have as much 10$ bills as I wanted but they helped get them at a timely I also want to include that this bank is very clean and professional”
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“Alicha is the sweetest lady. I loved my experience with her. I wish there were more people working in these kinds of fields that were as sweet and caring. I’m glad I met her and she was the one to help get my account set up. It was fast and she made it super easy, especially after my long day at work.”