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“Paige Richard and the Staff at Truliant in Shelby were so polite, helpful and fulfilled all of my loan needs. I couldn't have worked with a better group of people and I will tell all my friends and family that Truliant works for you. Thank you all again so very much and keep on doing what you're doing because you are the greatest group of people I have ever met.”
“Hometown Bank in Shelby, NC delivers best customer service, friendly people and answers questions with a smile. They provide excellent service. I have been a customer oner twenty years and would recommend you to experience the best?”
“Probably the best place to bank. I can say this. Set up your kids a account while they are young and watch it just grow. They will appreciate it when they are older. This is the best bank to do it at”
“Tiffany and Daniel are really appreciate people you ever wanted to meet what get me they know their customers first name and always greet them with a smile and ask how is your day going I love my bank on 526 Lafayette street
Amanda she is so precious and sweet she help me open my account and explain me the thing about my account they you all
Bridgitt Adams”
“This is not one of the biggest national banks, but they do have quite of few branches strewn out across a few states between here and Missouri. It used to be First National of Shelby. FNofS was a small town always knew their customers names kinda place. They kept the same people in place, and that has not changed. It is a full service bank with loan officers on site and also has safety deposit boxes.”
“My husband and I needed a home equity line of credit. Mr. Bradley at Fidelity Bank in Shelby NC helped us through the whole process. He was very knowledgeable and professional. Always willing to answer all of our questions. We couldn't have asked for a better experience. We would highly recommend him.”
“The Bank OZK team are a great group of people. Great customer service from Cheyenne every time. I met Kera the new branch manager. She was very helpful and I am glad she is at the branch now.”
“Always courteous and polite. If U have a problem they work with you to get things right. If you don't have a security alert on your accounts, please call and let them help you get it started. Bank OZK is great.”
“Bridget was a nice bank teller. I didn't know that I could cash a check with out an 🆔 but I guess since I've cashed my checks before there. I was in their system. That was the nicest and closest bank to where I go Monday- Friday”
“Let me say that Sami Calabria is fantastic at his job, my whole experience and process with them was a breeze. If it wasn’t for the hard work of Sami I don’t think I could have mentally handled any more work on my own trying to figure out our car situation!!! For whoever that manages this branch this guy needs a raise ASAP. Not many employees are dedicated anymore, he’s is one of the very few great ones left!! Thanks again Sami!!!! Please don’t leave this branch if you get promoted hahaha.”
“Brittany white is the best she helped my husband and I very well and she made us feel great about open up our account and she was kind and helpful and friendly ? she is the best”
“2021 is shaping up to be a wild year financially for my family and Joe W. was great in helping develop a game plan. Came out feeling confident and ready to tackle the year.”
“I just want to let you know what a exceptional employee you have in Holly Painter at the shelby nc branch.Someone had stolen my identity and Holly walked me through every step of your identity alert protection.I was so upset and she made sure I had everything set up before I left her office and felt at ease.I have never had such great and caring customer service.I was at a loss and she really took great care of me.I will definitely continue my banking there and telling others.”
“I worked with Shannon for my appointment about two weeks ago - and she is amazing. Kind, professional, helpful - Shannon made the appointment seamless and easy. She informed me of every step we took, clearly responded to all my questions, even offered to help me with something additional that was not part of my original appointment request. I hope you give her a raise! She deserves it. Can't write enough great things about my experience.”
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“The ladies at this branch consistently provide exceptional service. They’re professional, knowledgeable, and genuinely attentive to customers’ needs. Every visit is smooth and efficient thanks to their helpful attitudes and attention to detail. Highly recommended.”