Advance Auto Parts at 249 Franklin Plz in Franklin provides a range of automotive aftermarket products and services. The store offers popular brands like FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. Customers can enjoy free services such as battery testing, battery and wiper installations with purchase, engine code scanning, and starter and alternator testing, along with free battery and oil recycling. The store aims to deliver helpful and friendly service, with some staff being very knowledgeable and going above and beyond to assist customers, including those stranded at home. However, experiences vary, with some customers noting instances of unprofessional behavior and wait times. The staff generally receives positive comments for patience and helpfulness, especially when finding the right parts. While not always the cheapest, the store is appreciated for its quality parts and reliable service. Customers are encouraged to sign up for the Speed Perks loyalty program to save on store items and gas. Overall, it is a dependable option for automotive needs in the Franklin area.
The staff is always super helpful very knowledgeable overall great experience five stars
January 2026
I like this advanced over the some others I've been to because of the guys that work there.. the manager seems to actually care and will go above and beyond to make things right
June 2025
Staff is very helpful and friendly. The store is clean and organized well.
