Mountain Credit Union is praised for its friendly and customer-oriented staff, providing a welcoming experience for members. Customers enjoy the convenience of the mobile app for self-service banking. Many appreciate the professionalism and efficiency of staff members like Cody and Wanda, who are noted for their attentiveness and willingness to resolve issues, including fraudulent charges. The credit union combines a high-tech banking experience with a hometown feel, making it an ideal place for opening accounts and receiving assistance. Overall, Mountain Credit Union is highly recommended for its excellent service and supportive environment.
I had a fantastic experience opening a new account at Mountain Credit Union in Franklin! Maria Hernandez was absolutely amazing and helped me every step of the way. She was also incredibly helpful with cashing out a check and made the entire process quick and stress-free. Highly recommend seeing Maria if you need help with... read full comment
April 2026
I recently had a great experience at Mountain Credit Union. Regional Manager, Cody Rodgers, was very helpful and understood what I needed and got it done, no problem. I was very pleased with the outcome with my loan and vehicle refinancing, thanks to Mr. Rodgers.
January 2026
Always had the best experiences here. They are always quick to respond, friendly, and helpful with all my needs.
