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November 2023 by Ashley Schultz
They did such a fantastic job helping me with my tire. Very efficient and kind. I will definitely be back for any future car needs !
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October 2023 by Tina Kedmenec
Used this location for state vehicle inspection. They are very fast, polite and courteous! Highly recommend!Service: Vehicle safety inspection
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August 2023 by Madison Davidson
I cannot thank Brandon (manager/owner) enough for his help with my Honda Fit. I have been a customer here since ~2020 and have always had a wonderful experience.I needed to have my car aligned (something fast lube does not do - which is fine, you cannot do everything), and had my car oil changed at the same time. If you need a car alignment, please call fast lube plus and ask who they recommend.My car has been having issues running since the previous oil change and he was able to resolve them. Another reason for 5 stars is he explained why these things were being done, so I really appreciated learning what issues were occurring and what could be done to resolve them.Thank you again.
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August 2023 by Donna Johnson
Fast Lube Plus on Main Street in Fuquay is the #1 choice for annual vehicle inspections. I go every year and am always in and out in less time than expected even when there is a line - plus there is never a hard sell for service other than the inspection that you went in for...just really great customer service!There is a nice lobby to sit in complete with TV and a snack machine if you need chocolate!
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August 2023 by Janette Rod
For 5 years going here to pass inspection and serviced my car here on the same vehicle. For the first time ever, a new mechanic treated me rudely and said my window tints (which are original to the car since 2016) now do not pass inspection requirements. After pleading with him and expressing for him to check the records on the vehicle at this same shop, he said to me " that's not his problem" and with a smirk on his face after charging me $23, he told me to have a nice day. Add insult to injury. This guy was a total jerk. Interesting how for 5 years the same vehicle has passed inspection and now it doesn't, when you can see right through the windows. This is what is called being held hostage by a mechanic to have to return to the same inspection place. Hope the owner reads this at some point and reaches out to me. NC needs to change/upgrade some state rules because if one has to return to the same mechanic and can't get a second opinion anywhere else, this is beyond ridiculous. Will never return again, unless the ownership makes this right.Service: Vehicle safety inspection
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August 2023 by Lahai Garber
Extreme up-charge for parts, which is expected, but absolutely ridiculous at this location especially with shop supplies and labor being at an all time high. Often, the mechanics won’t be busy but will still quote times they can’t fulfill and extend hours to drive up labor charges. When I asked the Spencer and Brandon about my issues, they gave conflicting stories and told me they are just the “third party” and “these are the prices”.Sad thing is I was referred to this place by my neighbor. The guys are nice when they’re getting your business, but once you question processes or voice concerns, everything switches. I won’t be back , and hopefully I can save someone else’s experience with this testimony.
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August 2023 by Lori Pass
This was the second time I've been to Fast Lube Plus and I was very pleased both times. The mechanics were very personable, thorough, and not too pushy upselling. I'm very glad I found this place!Service: Oil change
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August 2023 by Jane Jamison
I trust this place completely and have come here for years. They are reasonably priced and advise me of all services that are due. The staff is professional and friendly. I trust them and highly recommend them.
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August 2023 by Alva burgher
I just had a nice family come to my place of business to check their tires after they left Fast Lube when I checked their tires three of their tires none of the lug nuts were tightened and the air pressure and all the tires was 60 PSI which is not even close to right for car I don't know what they're doing over there but they definitely didn't do their job right
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August 2023 by Angel Garnett
Jacob was very nice and helpful. I got my car inspected in less than 20 minutes and I was happy about that!
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July 2023 by Bronwynn Ringley
Absolutely wonderful management and staff! This place is hands down the best customer service I’ve ever experienced! Brandon the manager is awesome! Brandon, James,Spencer and Tim all mechanics outstanding! This place is going way above and beyond, please give them a try….you will never want to go anywhere else for the services they provide!Services: Vehicle safety inspection
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May 2023 by Maria Calvo
This place is horrible, I took my car for an oil change and to do my inspection, they didn't pass my inspection because my "battery" was bad, first of all since when your inspection doesn't pass because of battery, they were charging me to a new battery. They did reset everything and my car wasn't working properly. I went to two different places and they checked my battery and it was fine. They wanted to charge me for a new battery and they charged me extra for my oil change. I will never take my car there again.Services: Vehicle safety inspection
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February 2023 by Thomas Roth
I would avoid this place and if you do go, double check their work otherwise the drain plug might fall out and kill your car. If it happens be sure to go back in time and tow it straight to them no matter where you are when it happens or they won't fix/cover a thing and your mother is out a car.Better off doing it yourself or a neighbor kid.Service: Oil change
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February 2023 by Beck M
I have gone here to get oilchanges for years but the last two visits have been absolutely horrible. I decided to give them the benefit of the doubt the last time i went and gave them a second chance but they were so completely disrespectful and rude to me that they will never get my business again. I went in for a simple tune up the other day and they flat out called me a liar and were extremely condescending when I told them I had used them before and should be in their system. My license plate had changed recently which I had forgotten about, but the car was the same and instead of working to find the car in the system they acted very put out by having to look up the VIN number. On top of that they took over forty minutes when i was the only first car there and tried to sell me on things that were not broken in my car. Awful experience. The only saving grace is the man behind the counter who was very kind and respectful.Service: Oil change
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February 2023 by mark
went for an oil change and it took so long. seems like the guys just walk around gathering oil, rags, funnels and never get to the work.went back another time for an inspection and was told it would be 30-40 minutes and i noticed the same thing - everyone walking around and not really doing anything. it wound up taking an hour and thirty minutes to get done. They failed the vehicle for tire tread (no biggy) i left and got 2 new tires at a tire shop, came back and the same thing. 30-40 minute wait.i left and came back later same thing. i left a third time and came back hours later there was only 2 cars in 3 bays and i was told it would be 45 minutes now, so i left (didn't have time to wait). everyone standing around looking at 2 cars and not using the 3rd bay which was empty. saw several cars pulled up and left once they were told the wait time.went back the next day and told the same 30-40 minutes (3 cars in the bays and 3 cars outside. wound up taking 2 hours to get my inspection done. they really only need to verify the tires were replaced since everything else passed early.I'll never go back - they should change the name to slow lube.I 've been to many oil change places and it take about 10-15 minutes for an oil change. these guys stretch it out 30-45 minutes each car.Services: Vehicle safety inspection