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September 2024 by Frances Perkins
The best of service from beginning to end. Thank you!
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September 2024 by Bryan Evans
All my issues/concerns were addressed in a timely and professional manner. There weren’t any unnecessary up-sales either.
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September 2024 by Brent
The A/C went out in my sedan. I know enough about cars to do some basic diagnostics and was pretty sure the issue was caused by a failure with my A/C compressor. It was a very busy week but the hot summer weather demanded that the A/C get fixed so my family didn't have to contend with the heat. I contemplated doing the work myself but didn't have a vacuum machine to collect and store the used freon. So, I took the vehicle to the Honda dealership to get an estimate of the work. They agreed with my assessment (a faulty A/C compressor) and noted that the fan was not functioning normally. Their estimate was about $2,100. I priced out the parts myself and determined that I'd do the job myself and just pay Honda to evacuate the A/C lines for me.
Getting to "Getz"...
Because I didn't really want to wait for mail-order parts to arrive or block out time during the day to do the work, I considered getting a second opinion. This is where I took the car to Getz Automotive to get an estimate for replacing the A/C compressor and cooling fan. I even left the paperwork with diagnostics and pricing from Honda so that the Getz technician could baseline his own work estimate.
I was extremely disappointed to receive a call with an estimate of over $3,000 dollars (and a sidenote that Honda had quoted a minimalist's job). Getz had included replacing the A/C condenser as part of the job. They even told me that if I attempted to open the A/C lines that I would introduce moisture into the system and it would never work right after that. That especially irritated me because it's not true--that's exactly what the vacuum system does to get the lines clear, and bring up the correct pressure in both lines. ANYONE can do this job with a little grit, the right tools, and a YouTube video--which is exactly what I did.
I brought the vehicle home and ordered what the dealership suggested: an A/C compressor, the cooling fan, and some rubber gaskets.
The entire job took me 30 minutes, including the time it took to jack up the car and put it on jackstands. After visual inspection, there was no indication that the condenser needed to be replaced. Then, I drove the car back to Honda and had them recharge the A.C system.
I had to pay Honda $450 between the diagnostic, the A/C evac and the recharge... then it cost me a whopping $525 in OEM parts.
All in at less than $1,100 ($925 if I hadn't had to get the freon vacuumed before doing the work myself) and the A/C is blowing cold, cold, cold!
Two stars for quoting a ridiculous price and trying to pile on additional parts and labor.
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September 2024 by Corey Wood
Incredible communication and transparency with a no pressure repair model.
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September 2024 by Pam Andes
Had emergency repairs needed. They quoted it accurately. Took care of it as soon as possible. Worked with with us so we could get an important job completed at united pest management.
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September 2024 by Chris Stewart
Very responsive. Not too many places work on Volvo cars other than the dealership around here. Getz got my son's Volvo taken care of and were able to fix it below the original estimated amount. They were always pleasant to speak with and provided regular updates. They also offered to get our son an Uber to get him there if needed when it was time to be picked up. We will use them again without question!
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September 2024 by Leeann Counts
Great experience, would strongly recommend.
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September 2024 by Lawrence Horton
Kept me informed all through the inspection process.
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September 2024 by Rhiannon Gschwend
Honest work, fair price, courteous, no long wait times for an oil change and tire rotation. Very professional. Will be back.
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September 2024 by Justin Im
Quick and nice oil change. Got all of my cars fixed here and the people are nice and very professional. Will definitely use Getz Automotive going into the future and I love the new building.
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September 2024 by Fred Douglas
Top notch auto repair and maintenance! I trust Getz to maintain our vehicles in a cost effective manner.
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September 2024 by David Dietrich
The experience I have had with Getz Automotive has been nothing short of amazing. The staff is friendly and take the time out to actually listen to you, and explain things. One of the owners even spoke with me and my son to get feedback on what drinks and items could help improve customer satisfaction. Very enjoyable experiences so far.
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August 2024 by Ant Ach
Great experience from the get go. Highly recommended.
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August 2024 by Ray
Chris was very informative and knowledgeable about my problems and took care of them in a timely manner. Even got me a free Uber when the repair took longer than expected!
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August 2024 by Shareef Muhammed
Very professional, on time, provided an estimate before they made any repairs
