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March 2024 by Kristen
I went to go get my ear pierced today (industrial) and in the morning one of the lady’s said they would be able to give that to me and we made an appointment then when we got there another lady said they don’t do those I was disappointed and would have liked to know that sooner but the lady’s wear very nice I just think they should have told me before I got the appointment that they don’t do industrials
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March 2024 by Beth Glover
Helpful knowledgeable staff. Lots to offer. Makeup cute Clothing, shoes, ear piercings and spray tan. Also offer nails and hair for events and cut buy appointments
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December 2023 by Carter Paradis
Took our first daughter there to get her ears pierced when she was two and they did a phenomenal job so we went back with our second child who is 2.5. We felt judged the moment we walked in the door, and they seemed to think that she was too young even though she is over their age limit for ear piercing. They said we could not hold her still and that she would need to sit still on her own. After less than 5 minutes, then said they wouldn't do it because she wouldn't sit still and it was a safety issue. They were very condescending and repeated that it was a safety issue over and over again. When I said that is fine we will go somewhere else, they began yelling at us that it is a safety issue. They were not willing to try and work with her to distract her to sit, as they did with our oldest daughter. I understand that their first priority needs to be safety, but assuming a 2.5 year old will sit completely still is unreasonable. If we would have know we wouldn't have brought her in at all. We wish they would give people a disclaimer when they come in that their children need to sit completely still, or it may be time for them to up their age policy with this in mind.
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December 2023 by Amanda Newsom
The staff there were the most caring and compassionate staff I could ask for when piercing my 5 year old daughters ears! She was so nervous and the ladies there helped make her so comfortable. I love how they do both ears at the same time so that the experience is minimized by only having to do the piercing once. She has had zero pain since the piercing and that speaks volumes to the cleanliness of the process. I highly recommend using them for ear piercing!
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March 2023 by Jeff Leonard
We went to Merle Norman yesterday for our daughter’s first ear piercing (we were about as nervous as our daughter). But let me tell you, we could not have asked for a better experience! We’ve been in Claire’s when other kids were having their ears pierced and it doesn’t compare to the care, comfort and service received at Merle Norman. We heard tattoo parlors use a needle and leave it in for a few moments…which sounds painful. But at Merle Norman, they make piercings the special event that it should be. From earring selection, to talking thru the process, to placement, to after care, even the lollipop reward….Merle Norman has you covered! Extraordinary customer service and care! Thank you!
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March 2023 by Jackie Kirkman
I had my ears pierced here yesterday. What a pleasant group of ladies most especially the owner! She took her time and I am very happy with the results. I cannot praise them enough.
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February 2023 by Pam Holmes
Beth and her staff made me feel so amazing today. I had my makeup and hair done and I felt like a celebrity. They took their time with me and over exceeded my expectations. This is the place to go if you have a special event or photo shoot (or just want to look your best). I highly recommend and I will return.
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February 2023 by Fuquay Fun Finds
Love the products offered here and the staff are always helpful. Really like being able to have my makeup done here for special occasions.
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December 2022 by Sally Benson
When I heard that this shop also carried some nice ladies clothing & accessories, I stopped by. I was delighted to discover they carry Clara Sunwoo & other lines of that quality. I'll definitely shop here.
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October 2022 by Sara Tyree
Loved my makeover experience! The make-up is super lightweight while offering amazing coverage, definitely had to grab some to take home too. Definitely going back any time I need to have special event makeup or refill my home cosmetics ?
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August 2022 by Mavis Wilson
Hidden treasure for finding pieces to make your look separate from the rest. Very friendly service!
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July 2022 by Steve Byrne
Great customer service and friendly ppl. They really went outta their way for us and I highly recommend them.
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May 2022 by Alison Leathers
Kelly did a wonderful job with my daughters 2nd piercing, she explained everything prior to doing the piercing and took her time explaining everything we needed to do at home to take care of them. I would recommend Kelly at Merle Norman to anyone who is interested in getting their ears pierced! She is the best!
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October 2021 by Elizabeth Murchison
Precious Young Ladies helped me.?????
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June 2021 by Sara S
Great customer service. So welcoming and friendly. Got both of my teen daughter’s ears pierced and it was a wonderful experience. Highly recommend this place. I was never pressure to buy into anything else for the piercing (unlike my Claire’s experience). I drove over an hour to have an experience like this one. It was worth it!! Thank you for making us all feel comfortable and welcomed.
