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April 2024 by steven carroll
Always a pleasure to talk with the staff at UCB. They are friendly and helpful with your banking needs. They treat you like family!
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March 2024 by Carolyn Byrd
Always polite and helpful
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March 2024 by Mickey Denning
I’ve been a personal and business customer of the Fuquay-Varina office for over 20 years. My experiences there have been great.
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February 2024 by Kevin Bracy
Your service was excellent. I wish I remembered the tellers name that helped me get my new debit card and she even set it up. My special thanks to her.
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June 2023 by Portable Portugy
The absolute worst customer service in the history of a business. Horrible ???
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May 2023 by steve wood
Never had trouble with this bank.always good service
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February 2023 by gamer border69breaker
This was the first time that I have been there and I would say super friendly service and helpful staff.
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April 2022 by Pam Phillips
Very dissatisfied with this bank. I had a problem and couldn't get any of my phone calls returned. Can't wait to find another bank.
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February 2021 by April Giuliani
These people are the most lying dishonest and break every rule a bank can and apparently are able to get away with it til now! I don't understand how this bank stays in business! There is a lady Teresa that works there that I hope after I finish reporting her she looses her job because no one should ever go thru what this lady has done to me ! Whatever you do stay just as far away from this bank if anyway possible! Use cash app its more professional than these people!
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January 2021 by Charlie G
i am in the process of closing my account there...after the bank changed hands the service is not where it was....but ok. i am closing because every time i take a large amount of money out or transfer, they ask me a 1000 questions, and sometimes they block a transfer. the bank can handle paychecks or xmas bank accounts, but can not handle large deposits or transfers.
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December 2020 by eva romero
Poor bad service there ?
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June 2020 by Charles The 3rd
Employees closed doors early! I was standing outside their doors at 4:58pm looking at the clock on my cellphone as the teller was telling me, through the door, that they are already shutting down the computers...Piss poor customer service! It was most likely a new employee OR a long time employee that was not hip with providing customer service; well for all I know this is United Community Bank’s intended level of customer service?Well now I’m on my way to pawn almost every piece of electronics in my house so that I can get immediately accessible funds for an unforeseeable event which happened to my fiancé early this morning and resulted in us needed enough funds to cover her bond!I’m actually going to find out the legality of a bank closing down services, which allow immediate access to my funds, when there is not state of emergency!P.S.- I don’t bank there but my friend whose account I needed to deposit the check into does!
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April 2020 by Don Rodger
Since Four Oaks was purchased by UCB, their service went down hill - fast. The people at the branch are very nice but UCB as an entity is TERRIBLE! The fact that they use the words "Community Bank" in their name is a joke.
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December 2019 by Kimberly Sherrill
Terrible the way they treat long time customers. Poor business practices. Do yourself a favor and go elsewhere!
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December 2019 by Savannah Briskey
This is not the place to go! Worst customer service and they do not stick with the policies that they create. They are nothing but liars and all they do is take people’s money. If you’re looking for a terrible bank to trust with your money and time, go here. Honestly, anywhere is better than this.