Walgreens is a convenient store that offers a wide range of services, including prescription refills, health and beauty products, and photo printing. It operates 24 hours, providing round-the-clock access for customers. The pharmacy staff, especially the pharmacy techs, are highly praised for their helpfulness and dedication, with many reviews highlighting their friendly and professional service. Customers appreciate the quick turnaround for photo deliveries and the ability to drop off outdated prescriptions in a convenient drop box. The store features a well-stocked cosmetic section where staff are eager to assist shoppers. Some customers have developed personal relationships with the staff, noting a welcoming atmosphere. Prices are generally competitive, and sales often surpass those at other stores like Walmart. However, there are some concerns regarding the store’s outdated internet and computer systems, which sometimes hinder the customer service experience. Despite renovations to the pharmacy, outdated technology remains a challenge, and customers recommend contacting corporate to improve support and systems. The pharmacy's customer service is often praised, with staff going the extra mile to ensure customers receive their coupons and correct prescriptions. Overall, Walgreens is a reliable choice for pharmacy needs and shopping, with friendly staff and efficient service, though improvements in technology could enhance the experience further.
Worst customer service.. No one picked the call for 45+ and after driving for 45 min, all I had to hear was It is not ready for pickup. BS!!!
August 2026
I’m so glad my medicines have never been life or death. They NEVER have my medicine in stock. Always expect to wait in line for 30 minutes MINIMUM.
August 2026
Walgreens use to be a lot better when there were two in Fuquay. Now with just one there are way too many people. You have to hold forever when you call. The pharmacy has long wait times too.
