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February 2024 by Matthew Belcher
Absolutely terrible customer service. Called to see when my Rx would be ready they transferred it to Georgia…..I call back and let them know they messed up and they tell me I need to call Georgia and then call the other Walmart I would like it filled at. This is ridiculous.EDIT: I'll give credit where credit is due. The manager who told me yesterday to call the store called me and apologized for the situation (both the incorrect transfer and having me call the other wal-marts).
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October 2023 by Go Flo
Helpful pharmasist information but so slowwww filling orders. Always super busy and never answer the phone. Hire more people. Put in a drive thru please!
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August 2023 by amanda boztepe
I've only had the best experience with this team. So kind, friendly and helpful.
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July 2023 by Jennifer Stewart
FYI everyone state of North Carolina has rules that Walmart has to follow. This location is always friendly and helpful I have been going here for about 6 years now.
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May 2023 by Tesha Covington
They used to be decent but now they are pretty much horrible! I have a prescription that say it's been filled but I have not got a call or text saying it's ready... They take forever to pick up the phone. Then they put someone on the phone that's usually clueless about anything you are talking about. The lines be super long.. customer service isn't that great. I think it's like 3 people there that I love to deal with.
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March 2023 by Andy L.
100% of the time you will wait a LONG while for anything. Whether a drop off or a pick up. The line can have one or twenty people and the staff will take forever. Never enough workers and it is nearly impossible to get out in a timely manner. Transferring soon.
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December 2022 by Chris Money
This place used to be ran like a well oiled machine until Ken left. Now it’s a train wreck. I can’t get anything filled when it should be. They have no clue how to treat their customers. They have NO clue how to do their job that’s a fact. I’ve been standing here over an hour waiting on 2 prescriptions. It’s a joke. This place is a joke. After thanksgiving I’ll never come here again. Pharmacist just slammed my meds on the counter she knows I’m not happy and I can tell she hates her job so why be here? Go find something you enjoy other than making other peoples lives miserable. Jennifer and the cashiers are great but i can’t make my dr apts around her schedule unfortunately ? it’s the new pharmacist. I get it, they don’t know me but that doesn’t mean you should treat people like that. I shouldn’t have to wait almost 2 hours for a prescription after I just worked all day. I just want to go home and relax. I’ll call the pharmacy 10x and they won’t answer but I use a different phone they pick it right up. They judge you based on your prescription history. Not as a human being. That’s the real issue imo
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November 2022 by Steve Schmitt
This pharmacy is really bad - customer service is consistently disappointing. Whenever I get the text about when our prescription will be ready - I know it will not be done.
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November 2022 by Patricia Jones
This place went straight downhill since Ken left. They don’t care about you or your medication. They all hate their job I can tell. I now know why all the good ones leave. This place is a joke.
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September 2021 by Ashley Staehle
I’ve had my prescriptions filled here for a few years now and never had a problem. A lot of my prescriptions are on Walmart’s $4 list and that really helps us financially!
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April 2021 by latoya frederick
I was next in the line to pick up some prescriptions and instead the lady name Carmen decided to take someone that totally skipped the line! I’m highly upset!! That was completely rude!!
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March 2021 by Holly Jorgensen
Excellent customer service and professional. Staff are always friendly and extremely helpful. Pharmacist takes time to review medication directions. Team goes out of their way to follow up with a doctor's office whenever an issue arises. I wish more doctor's offices ran as smoothly as this pharmacy!
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July 2020 by Amanda Dickinson
The best customer service!!
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June 2020 by Heather Fuhrman
Fantastic staff, very helpful in my time of need! Definitely recommend!
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September 2019 by Marisue W
Fuquay-Varina pharmacy is unreal. I hate I have to go back in about 10 days to pickup 2 prescriptions that couldn't be filled today. I will drive to Holly Springs store in the future.