Truist is a banking business that is currently adjusting its services to ensure the safety of clients and staff. Branch services are mainly available through drive-thru lanes, by appointment only for in-person visits, and some branches remain open with enhanced sanitization. Customers have generally had positive experiences with Truist, praising the friendly and efficient tellers, especially at certain branches. One teller is highly appreciated for handling small business transactions with expertise. However, some users have expressed caution about the bank's money transfer service, Zelle, warning about potential errors that could lead to double payments if not careful. Overall, Truist offers convenient branch services, including notarizations, and maintains good customer relations, despite the temporary service adjustments and some issues with specific digital features.
Wonderful out of the way branch. We have been appreciative Truist customers many years. Wandered in needing a notary, a delightful teller greeted us and notarized our document.
September 2018
The staff here is extremely friendly and always make me feel welcome when I come in. All my transactions are completed in a timely manner. Recommend this branch to everyone!!
May 2018
Couldn't ask for a better bank. Staff is friendly. Mortgage officers are Great! Very pleased.