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9AM - 5PM
919 US-70, Garner
Banks
“I went in a couple weeks ago to apply for a business checking account for my new LLC. I would have gone to my personal bank, but they don't offer business checking accounts. Since this was a new bank experience for me, I was a little nervous entering but was greeted kindly by two tellers as I came in and they quickly got me connected to Debbie who was extremely helpful in helping me set up my account. She was very kind and knew exactly how to get me setup quickly. I was in and out in about 20 minutes total. I even had a question over the weekend and Debbie reached out to me first thing on Monday after the weekend and got it straightened out quickly. Thoroughly impressed by the kind, welcoming and family atmosphere of Fidelity bank. I am looking forward to continuing to work with them as my business grows!”
8:30AM - 5:30PM
1473 Benson Rd, Garner
Banks
“Excellent Service, Cutting-Edge App, and One Essential Security Feature
I have been a member of State Employees Credit Union for a while now, and I am consistently impressed with the quality of service, both in-person and through their digital tools.
The SECU mobile app, in particular, has become an indispensable part of my daily routine. The convenience and security features already built in are truly top-tier. I want to highlight two features I use constantly:
Seamless Transfers: The ability to effortlessly and instantaneously transfer money between my accounts is incredibly fast and reliable. This functionality is flawless and makes managing my funds simple.
Fingerprint/Face ID Security: The incorporation of the fingerprint sensor and Face ID for logging in provides the perfect balance of security and speed, demonstrating that SECU is committed to modern, safe banking practices.
The Suggestion for a Ten-Star Experience
While the app already deserves a full five stars, there is one crucial security feature that would elevate it to a ten-star experience: an Instant Card Lock/Unlock Toggle.
I would strongly suggest implementing the ability for members to instantly lock and unlock their debit and credit cards directly within the app. Much like how other popular finance services operate (like Cash App), a locked card prevents all purchases or withdrawals. If a card is temporarily misplaced, or if I simply want to ensure zero unauthorized activity, I could toggle the card off. When I’m ready to use it, I simply toggle it back on—instant peace of mind and maximum fraud prevention.
Implementing this simple lock/unlock feature would solidify the SECU app as the most secure and convenient banking tool available. Thank you for providing such a wonderful service!”
“My husband and I just went to the Navy Fed in Beaufort SC, and it was an AMAZING experience!! We needed to add me to his accounts after just getting married and the process was so enjoyable, educational, and peaceful. Normally when you go into a bank you prepare for a menial conversation and it often feels extremely transaction, however this was the opposite of our experience! Nicole took care of us and it felt like a very personal experience! She genuinely cared about our finances and making sure we knew every option available to us for building wealth. I’m so grateful for this wonderful experience and am so excited that Navy Fed is our bank!”
“I had a wonderful experience opening a business account at KS Bank. Jocelyn made the process fast and easy, handling everything with such efficiency and professionalism. I’m also impressed with their online banking app – it’s user-friendly and makes managing my business finances so convenient. Highly recommend KS Bank and Jocelyn for any business banking needs!”
9AM - 5PM
200 Glen Rd, Garner
Banks
“We have been customers at UCB (formally Four Oaks Bank) since 1994. We have always had wonderful customer service. I highly recommend UCB for your banking needs.”
9AM - 5PM
835 US-70, Garner
Banks
“I love this bank! It's the epitome of a community bank where they know who you are and can talk to real people to solve real problems—an excellent bank for a small business owner.”
9AM - 5PM
1225 US-70, Garner
Banks
“So sad to hear that this location is closing down in May of this year. Alvaro was amazing to work with. He had a pleasant attitude and took care of all of our needs. If someone from corporate reads this, make sure you keep this young man on your team as he is fantastic.”
8:30AM - 5:30PM
28 Oxholm Circle, Garner
Banks
“I have called 2 times this past month. Wayne has been super helpful to get what I needed done both times.. and went above and beyond today in extra care for my situation that needed to be resolved. Thank you Wayne!”
9AM - 5PM
1301 5TH AVE, Garner
Banks
“I've tended to have excellent experiences at Wells Fargo, and this was absolutely no exception. The staff were friendly, and got me to speak with a banker (Dylan Reaves) almost right away. Dylan was super helpful and understanding, and knew when to offer help and when to listen - outstanding service!”
8:30AM - 5:30PM
1000 Vandora Springs Rd, Garner
Banks
“Rather than write about the unbelievable five days I spent working on fraudulent charges placed on my credit card, instead, I will take a minute to Thank Will. He took one of the most frustrating of banking experiences, took charge of it, and resolved it. Excellent one on one customer service! Toast to Will! (Totally Outstanding Attitude, Service, and Talent)”
“I positively LOVE this bank. I have had nothing but positive experiences at the Garner branch. "Bradley Boeck" have the most wonderful customer service skills elite one and I always, I mean ALWAYS”
“We moved into the area and have been using this bank for 1.5 years. They have been great. The folks in the bank are pleasant to work with and extremely helpful. If you are looking for a bank you should give them a try. I think you will be pleased.”
8:30AM - 5:30PM
1060 Timber Drive East, Garner
Banks
“Steven Harrington was professional, friendly, and super helpful.He took the time to explain everything clearly and helped us open a joint account smoothly. The process was quick and stress-free. Highly recommend!”
9AM - 5PM
1027 US-70, Garner
Banks
“I had an amazing experience at this location with Ms Lindsay Vaughan she assisted me with all my questions and very patient in finding all the options I needed in the business at hand. She truly needs to be recognized for her dedication and professionalism displayed for PNC great and pleasant bank as well.”
9AM - 5PM
100 Mast Dr, Garner
Banks
“⭐️⭐️⭐️⭐️⭐️
David and Sam are absolutely amazing! Even though there’s a bank branch directly across from my job, I go out of my way to visit the one they work at—and it’s 100% worth it every time. Their warm smiles and friendly greetings always make my day. They’re professional, helpful, and genuinely kind, which makes every interaction smooth and pleasant. It’s rare to find such consistent, outstanding customer service, but David and Sam deliver it every single time. They’re a true asset to the bank!”
“I came to the bank to talk to an advisor . But instead Jeannysa and Jeannah , took the time from behind there teller stattion to assist me . With BOA website they were friendly and patience with me .....excellent representive of great employees”
“Julie Clark is truly a "personal banker". Unlike the big banks, you get individual service.... including her cell phone which she answers after hours and on the weekends. They also have the best Equity Line Rate in the business.”
9AM - 5PM
1145 US-70, Garner
Banks
“I’ve never been treated better, opened a small business account, I worked with Tabitha and was surprised at the questions and guidance provided.
5/3rd went the xtra distance to assist me.
5 stars”
“This was my bank for 10 years. I thought they were changing too much in fees for simple services. I really enjoyed the customer service people. They were always very helpful. The location is very convenient for parking. Easy to notice from the street and is well lit for evening hours. We also had our home loan here and got great customer service on our mortgage too.”
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“Since becoming a member of WoodForest bank I have had a great banking experience. From the knowledgeable and caring staff, to the convenience of weekend hours I am pleased!!!!”