Chase Bank
BanksHours:
52 Eagle Wing Way, Garner NC 27529 Hours
About Chase Bank
Chase Bank is a popular branch where the staff are generally pleasant, extremely helpful, super polite, and gracious. Associates walk customers through everything needed and provide great, efficient service. Specific employees are noted for incredible customer service, being patient, kind, empathetic, compassionate, considerate, understanding, informative, and soft. They handle matters with care, even providing items like coloring sheets or lollipops to enhance the visit. The branch can be busy, so making an appointment is recommended for smoother service. While some matters require scheduled meetings, the associates and management work diligently to assist. In urgent situations, they take matters in hand to complete account updates efficiently, turning a difficult visit into a five-star customer service experience. The bank also offers helpful tools for wealth and goal management through its app. Many customers report being pleased and recommend giving the bank a try, with some calling it their new favorite bank.
Most Recent Reviews
October 2025
We moved into the area and have been using this bank for 1.5 years. They have been great. The folks in the bank are pleasant to work with and extremely helpful. If you are looking for a bank you should give them a try. I think you will be pleased.
June 2025
Kudos to all the staff at this branch, very professional and amicable.
April 2025
Everybody was super polite, walked us through everything we needed to know. I was skeptical about this branch at first because of all the bad reviews but my experience was great. They even gave us lollipops 🍭 witch is always great. It is a popular branch so an appointment is the way to go.
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- Garner, North Carolina
