8:30AM - 5:30PM
1473 Benson Rd, Garner
Credit Unions
“Navy Federal Credit Union Is A Great Place To Do Business, They Are Helping Me Get A Home.If I Have Questions I Have Zero Problem Getting Answers That Help Me, With Peace Of Mind.It's MY Place Of Business!!!”
8:30AM - 5:30PM
28 Oxholm Circle, Garner
Credit Unions
“I’m not sure what all of the crying is about in these one star reviews. I’ve used this SECU branch since I moved to the 40/42 area in October of 2004. I’ve always received prompt courteous service. The notarize car titles for free and a wire transfer is only 10 bucks.”
8:30AM - 5:30PM
1000 Vandora Springs Rd, Garner
Credit Unions
“Rather than write about the unbelievable five days I spent working on fraudulent charges placed on my credit card, instead, I will take a minute to Thank Will. He took one of the most frustrating of banking experiences, took charge of it, and resolved it. Excellent one on one customer service! Toast to Will! (Totally Outstanding Attitude, Service, and Talent)”
8:30AM - 5:30PM
1060 Timber Drive East, Garner
Credit Unions
“Traci Galloway has been such a help and an amazing representative at this branch. She got all of my banking in order within one session and answered all the crazy questions i had pertaining to it. She is the lady to come to!!”
“Excellent Service, Cutting-Edge App, and One Essential Security Feature
I have been a member of State Employees Credit Union for a while now, and I am consistently impressed with the quality of service, both in-person and through their digital tools.
The SECU mobile app, in particular, has become an indispensable part of my daily routine. The convenience and security features already built in are truly top-tier. I want to highlight two features I use constantly:
Seamless Transfers: The ability to effortlessly and instantaneously transfer money between my accounts is incredibly fast and reliable. This functionality is flawless and makes managing my funds simple.
Fingerprint/Face ID Security: The incorporation of the fingerprint sensor and Face ID for logging in provides the perfect balance of security and speed, demonstrating that SECU is committed to modern, safe banking practices.
The Suggestion for a Ten-Star Experience
While the app already deserves a full five stars, there is one crucial security feature that would elevate it to a ten-star experience: an Instant Card Lock/Unlock Toggle.
I would strongly suggest implementing the ability for members to instantly lock and unlock their debit and credit cards directly within the app. Much like how other popular finance services operate (like Cash App), a locked card prevents all purchases or withdrawals. If a card is temporarily misplaced, or if I simply want to ensure zero unauthorized activity, I could toggle the card off. When I’m ready to use it, I simply toggle it back on—instant peace of mind and maximum fraud prevention.
Implementing this simple lock/unlock feature would solidify the SECU app as the most secure and convenient banking tool available. Thank you for providing such a wonderful service!”