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“In this branch there is an excellent work team, very attentive, quality of customer service, offering services in Spanish and English for the comfort of its customers, providing opportunities and highlighting the commitment to help the Latino community. Highly recommended for those looking for a reliable financial institution.”
8:30AM - 5:30PM
2401 Blue Ridge Road, Raleigh
Credit Unions
“Had a visit with Tommy Le today and wow what an incredible and insightful visit. We went in to discuss options foe an auto loan. He broke everything down so easily.”
8:30AM - 5:30PM
9900 Fayetteville Rd, Raleigh
Credit Unions
“We went here for a meriad of things and were blown away by the service here. My husband and I have both been long term members of SECU and the staff here reminds us of why that's a good idea. Chris and Kristan went out of their way to help us and make the process as smooth as possible. They really look out for their customers and want what's best for you.”
8:30AM - 5:30PM
801 Hillsborough Street, Raleigh
Credit Unions
“Just had one of the most informative conversations with a SECU Rep name Ramona. She was patient and kind. Provided the answers I needed with simple instructions. Thank you Ramona!”
8:30AM - 5:30PM
900 Wade Avenue Suite 1156, Raleigh
Credit Unions
“Old main office on Wade Ave. Been doing business there for 15 years, never had a problem. Dewey is my banker and one of the finest people I have ever done banking with.”
“I called and spoke with Brooke and I must say that it was some of the best customer service I have received in a long time. She gave me all the information I needed in a quick, accurate, and professional manner that made the experience very easy. This is why I use SECU! Thanks Brooke!”
8:30AM - 5:30PM
7870 Brier Creek Pkwy, Raleigh
Credit Unions
“Greetings, I have a question? Can I get a loan with you without credit experience, if the answer is positive, what would the interest rate be? It is to buy a vehicle. Thanks in advance”
“It took time, but I still had a great service experience with Tiarra from the Hilburn branch. When I walked in she was at the Customer Service desk but little did I know she was trying to multi task by helping out where she could. Very patient, friendly and helpful. The transactions I was asking her do were rigorous but she keep at it and called for support just to make sure all was done correctly. Thank you Tiarra Mcleod! You deserve more stars.”
8:30AM - 5:30PM
123 New Bern Place, Raleigh
Credit Unions
“Very positive experience going to this branch. The staff are always welcoming and helpful. Fast service. Never very crowded. Parking is easy. One of the best state employee, credit union branches. Phillip is always helpful.”
8:30AM - 5:30PM
560 Centennial Parkway, Raleigh
Credit Unions
“We switched to the SECU decades ago because of poor service elsewhere. We started on Hillsborough Street with excellent service, but switched to Centennial for convenience. We consider everyone there to be family with friendly, helpful service.”
“My husband and I worked with Katrina Patterson on a new car loan. I cannot say enough nice things about her and ability to help us find the right fit for us and how quickly she made the turn around time go. Definitely felt like she was there for us and answered any questions we had. Highly recommend her to anyone looking to finance with ElecTel. Five star experience *****”
“Great Professional Team working at this Branch! Always welcomed and asked what we need when we come in the door these past 2 years!
Today, we needed their IRA/Estate expert, Seth, to help handle a more detailed financial matter. Seth earned our trust very quickly with his diligent expertise to handle all the forms that needed completed.
If you need help with IRAs or Estate matters, make an appointment with Seth at this branch (ensure you bring all your personal paperwork)!
Easy to schedule an appointment online looking up the branch info on nfcu.org, but we had questions so we called the NFCU main number and a GREAT agent, Brandy helped make our appointment with Seth at our local branch!
Seth was thorough and patient! Thank you Seth for ALL of your time, care and FINE EXPERTISE!!”
“The best place to put your money and borrow funds. They do investments and insurance too. All people are salaried. No commissions so no pressures to sell you junk.”
“Amazing customer service!! Special thanks to Tristin the Assistant Branch Manager, he helped me get a loan to payoff my credit card and even thought it took days and fighting with my cc bank he was so patient and willing to help me. 10/10 would recommend!!”
8:30AM - 5:30PM
8551 Colonnade Center Drive, Raleigh
Credit Unions
“My wife and I are members of SECU. We needed a notary but we couldn't get there on time and other places in Cary charge for a notary. Efren made the process very easy and was able to complete the notary for a title for a vehicle I was selling. Efren went out of his way to meet with me after hours and complete the notary for free. Service like this cannot be found anywhere else.”
8:30AM - 5:30PM
119 North Salisbury Street, Raleigh
Credit Unions
“All of my interactions with staff at this branch have been amazing!! And even the ATM is convenient. Back in Oct/Nov I was interested in getting information on a SECU HELOC. I called intially to find out how to make an appointment in the person I spoke with was extremely friendly and got me on the calendar in a few minutes. I met with Billy Utter (Mortgage Loan Specialist) in November and he put me at ease about the entire process, he spent time explaining what was necessary, and then after I left and realized I had a few other questions he quickly responded to my follow-up emails.
I waited until February when I was sure I wanted to move forward, and reached out to Billy again via email and the process was so easy and moved so quickly. I officially applied in March was approved and within two and a half weeks I was able to close on my HELOC. I've honestly been shocked at how convenient and non-stressful this was, and it's all due to the staff I was able to work with. Billy was absolutely amazing! And I now have a great weight off of my shoulders relating to finances. Thank you sooooo soooo much!! Highly recommend!”
8:30AM - 5:30PM
12700 Spruce Tree Way, Raleigh
Credit Unions
“This is a great SECU branch. I am always greeted and assisted promptly and we had wonderful service from the mortgage department here. I highly prefer this location over others in the area.”
8:30AM - 5:30PM
2802 Hillsborough Street, Raleigh
Credit Unions
“I've been a member of the NC SECU for almost 30 years and I've never considered moving to a regular bank. Aside from the great people that work here, their rates are competitive and it is much easier to get a loan from SECU than a standard bank. I'll never yake my business anywhere else.”
8:30AM - 5:30PM
6400 Town Center Drive, Raleigh
Credit Unions
“I want to give a shout out to Amanda Bos. It's because of her that I finally got my grandson bank account established. She knew exactly what I needed. She wasn't guessing through the process and this time it was seamless. My reason for giving her a shout out is because I had been to three different credit unions and they all gave me the runaround. The branch on Blue Ridge told me they needed his Birth Certificate, mind you I had been there previously and I was told all I needed was the letter from Social Security. It's a long story too many details, but just know that Amanda Bos on Town Center drive got it taken care of.”
8:30AM - 5:30PM
1621 Pacific Drive, Raleigh
Credit Unions
“I've always said that that the state employees credit Union and was like dealing with mom and dad but easier. I have had a high-dollar hack in the past; they involved local police and FBI. ALL transactions were satisfied.”
8:30AM - 5:30PM
1000 Wade Ave, Raleigh
Credit Unions
“Compliment for Outstanding Service
Dear Navy, Federal Customer Service,
I wanted to take a moment to express my sincere appreciation for Tiarra Brady. During my recent interaction, she went above and beyond to explain all of my loan options clearly and thoroughly. Her patience and professionalism were exceptional, especially as I was feeling quite anxious about the process.
Tiarra took the time to ensure I understood every detail, which gave me confidence and peace of mind. This level of care and dedication truly reflects the highest standards of customer service, and I believe it deserves recognition.
Please extend my gratitude to Tiarra Brady for her outstanding support and world class customer service.
Thank you,
Lamone Hodges”
8:30AM - 5:30PM
4262 Louisburg Road, Raleigh
Credit Unions
“We have been banking at this branch for many years! We have received excellent service every time. The tellers always greet you before and after your transaction. You are always greeted at the reception. Special mention to Landon and Pretty for always answering our questions for our mortgage loan. Every staff member is always helpful.”
8:30AM - 5:30PM
3300 Hammond Road, Raleigh
Credit Unions
“Over the last two weeks I’ve visited this branch and was assisted by Ms.Lindsey and Mr.Travis. Ms.Lindsey was very knowledgeable, helpful and organized. My needs were met and I look forward to coming back and having her assist me in the future. Mr.Travis was very personable, attentive, and helped set up a new insurance policy. I appreciate both of their time and love how they went over and beyond for me as a customer.”
8:30AM - 5:30PM
7800 TW Alexander Dr, Raleigh
Credit Unions
“Great experience here from start to finish. My daughter wanted to open an account with SECU, since I'm already a member, I went with her. Every employee was very friendly and professional. Easy process, lovely building, plenty of parking. Highly recommend!”
8:30AM - 5:30PM
1010 New Bern Avenue, Raleigh
Credit Unions
“I would like to recognize Kathryn Manning for her exceptional patience, professionalism, and willingness to help throughout my auto loan process. From the very beginning, she took the time to thoroughly explain everything to me, answer my questions, and make sure I understood the next steps.
After experiencing confusion and frustration at another branch, Kathryn remained calm, understanding, and extremely reassuring. She went above and beyond to review my situation carefully and worked diligently to help get everything squared away. Her customer service made a stressful situation feel manageable, and I truly appreciated how kind and apologetic she was regarding the confusion I experienced elsewhere.
Because of Kathryn’s time, effort, and dedication, I will now be picking up my new car tomorrow. SECU is lucky to have someone like her representing their organization. Thank you again, Kathryn, for treating me with patience, respect, and genuine care throughout the process.”
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“Thank You T. Bennett for all your help in my car purchase yesterday. You stayed on top of the lending process and made it a very stress free transaction. Your quick response to my calls and emails along with steady communication throughout the day until the loan was all done was my favorite part. Your willingness to answer questions and clarify reasons for your information requests was much appreciated.
It was a joy to work with you to get my loan to completion in basically a day also shows strong commitment to your craft. Keep up the good work. You’re doing a great job!”