FedEx OnSite offers a convenient drop-off option for customers. The location is easily accessible, and the process of scanning pre-paid labels is quick and efficient. Customers have reported positive experiences, with one reviewer noting that the FedEx employee, Marsha, was very helpful. However, some customers have expressed disappointment with the lack of customer service, as they felt ignored by the young ladies working at the location. Overall, FedEx OnSite provides a reliable and straightforward service for package drop-offs, though the quality of customer service may vary.
I only needed a shipping envelope but those ladies were so helpful and the smiles were infectious!! Great experience!!!
July 2023
FedEx drop off went super smooth! Marsha was a great help. I hesitated to use this location for my first FedEx drop off because they had some bad reviews but believe me it was a terrific experience.
November 2022
Convenient location to drop off packages. I was disappointed that myself and another patron walked in and unfortunately neither of us received and getting from the 2 young ladies working. They were aware of our presence as I looked eyes with both, yet they remained quiet. That's unfortunate.