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March 2024 by Angel Morales
Buyers beware! Don't throw your money away on electronics here even if they assure you that you can return it. Returns require approval from corporate meaning at a later date after giving them your contact information, so not on the day of return.
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November 2023 by Tiffany H.
Love this thrift store and the staff! They are amazing and so fun to converse with. Although you don't find super high end brands a lot, they still have great stuff and great deals.
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September 2023 by T R
Popped in for some items for a charity event. Was absolutely shocked at the outrageous prices. Some items are NOT "gently used" and are still priced at new prices. You can literally shop sales at stores like Kohls, Amazon, Chewy and Target and spend less on the exact same items.Only 3 people on the floor - one didn't speak English but was the only one actually working.Items just tossed on shelves, so place was a mess.We do not donate to Goodwill anymore. Based on released numbers, CEOs for the company are getting paid far too much; shoppers are getting taken advantage of and don't even seem to realize it, and donars are treated like garbage. Very sad.
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August 2023 by legacyuniverse07 “LegacyUniverse”
Nastiest store I’ve been to in a very long time. Do better.
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August 2023 by Mike Lasky
Why is it that a company who gets all their merchandise for free doesn’t buy bags , or never have enough staff
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July 2023 by Omar Peraza
This is the worst GCF within the area. They have gotten very picky on what they take and don't take. Funny enough a few weeks ago i tried to donate a outside plastic sandbox which they declined but yet again i bought it from this location originally. Yesterday I got to the location at 5:56 to drop off one small container of clothing. I didnt want a receipt just a direct drop off. The guy at the donation door had already looked the door, came out and stated that they were closed. I then asked you close at 6 right and he said yes. Then I glanced at my watch and stated it was 5:56 and he stayed silent. I jumped in my truck and left shortly after. Closing the store early is pure laziness by the employees. They might as well shut this location down its pretty worthless tbh. There are two other great locations in clayton which are ten times better.
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June 2023 by Shes G.
Unfriendly staff, made me wait an extended period of time until she returned an item to a shelf that I wanted to purchase. Then did a transaction with the manager and made me continue to wait! Poor customer service. The professional and respectful thing to do would be to service the customer first then conduct company business afterwards I literally shop the Goodwill daily and never had this type of unprofessional service when you are trying to purchase to help support the business. Then to add insult to injury once I obtained the item, she went to the back for quite some time, so long that a long line had formed upon her return. Smh
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June 2023 by Sandra Peterson
Spacious, clean and a discount bins.
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May 2023 by Georgia Cole
Lots of clothes and household items. Typical Goodwill store. But the overflowing bins of unorganized baby and toddler clothes is ridiculous. :-(
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May 2023 by radtech
Honestly, this goodwill and others in a 25 mile radius are just awful. Stuff is literally thrown without care on the shelves. There's zero attempt to straighten up anything. Silverware is thrown on the shelves. They sell broken items for prices that are too high. They write prices on items with a sharpie that can be impossible to remove, even with a magic eraser. I've been to independent thrift stores that take pride in what they sell and actually want people to buy it. This feels like shopping in a dumpster.
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May 2023 by Tim W.
I wasted 30 minutes of my time going to the store, find a golf bag that they did not have a price on and took 20 minutes to come back and tell me that they had to reprice itThen I had a hoodie from the pulled high $1.69 bin and they wanted to tell me it was $5.39. It’s an Old Navy hoodie cost $10 brand new at the store. This is nuts whoever thought that Goodwill turn into cheats and thievesNever coming back
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March 2023 by Jacob Wonder
Under staffed or/and slow workers. It shouldn’t take 5 minutes per customer…
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February 2023 by Tanya Harned
This is our usual place to donate items. We also enjoy shopping at this location. Nice variety of clothes for the whole family. Can usually find great buys here.
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February 2023 by Jessica Lilly
Was straight up ignored tonight while trying to check out. The selection is good but the staff is horrible. A girl had to go in the backroom and ask someone to come ring us up, the lady had an attitude and then still stayed back there and left the store unattended for like 5 more min....I'm still waiting as I type this so hopefully it won't be longer than 5 min
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December 2022 by Kimberly Biggs
Dont touch the cashiers restocking cart. She was sweet about it though. I did not know the rules. Lol
