Michaels is a store for craft supplies and creativity, offering an expansive assortment including art supplies, fabric, yarn, frames, floral items, scrapbook materials, beads, and craft machines. It is a one-stop shop for party supplies, gifts, and decor for holidays and special moments throughout the year, from summer to Christmas. Customer experiences vary. Many find it a great place for craft shopping with good prices, unbelievable deals, and helpful staff who escort customers and offer ideas. The curbside service is noted as prompt. However, the store can be busy and messy, with long lines at the registers and narrow corridors. Some feel there are not enough employees, and the yarn selection is not what it used to be. While most staff are lovely and helpful, occasional encounters with rude staff are mentioned. Despite some drawbacks, it remains a pretty fine store where customers can dream of their own craft room.
