Smart Start Ignition Interlock at the Garner location provides professional and friendly service for clients needing ignition interlock devices. Customers appreciate the courteous and knowledgeable staff, especially highlighting a technician named Tanner who goes above and beyond in his work ethic and attitude. Many reviews mention the quick and smooth installation process, with staff explaining everything clearly and answering questions effectively. The location is praised for its efficient service, and customers note that arriving early and on time helps ensure a positive experience. However, some clients find the process inconvenient and costly, especially for those with full-time jobs. They suggest that offering weekend hours could help ease the challenge of taking time off work for appointments, calibration, or court-related matters. The recurring monthly fees and costs associated with calibration are viewed as a significant burden, with some feeling that the process is more focused on generating revenue than providing support or education. Despite this, clients acknowledge the importance of the service for regaining their licenses and appreciate the assistance they receive. Overall, the Garner location is recognized for its great customer service and skilled technicians, making the experience as smooth as possible under the circumstances.
