Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The store's Conscious Beauty section provides eco-friendly and cruelty-free options. Ulta Beauty also houses a full-service salon, where customers can book appointments for haircuts, color, brow services, and more.
Customers praise the exceptional customer service they receive at Ulta Beauty. An employee was very friendly and empathetic, giving a lot of helpful advice on how to care for skin. Another customer received excellent service when an employee helped to place an online order for a Mac Stone lipstick and waived the delivery fee. The staff was nice, though some hair services may not meet expectations.
Hannah at Ulta in Garner NC was amazing. I needed to cover my tattoos for a virtual job interview and she was amazing.
August 2026
Amanda was amazing in helping me pick out a foundation and other products. She was patient with my questions and explained her answers very well. I didn’t feel awkward or uncomfortable for asking for help. Plus she had really great eye shadow!
July 2026
Love this store and everyone who works there. I'm always greeted upon entry, and find the team quiet friendly and helpful when looking for a product or asking for guidance. Tammie does a great job with my brows too at the brow bar!
