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April 2024 by Kelly S.
Went into this Verizon with hopes of switching from another phone service and buying 2 new phones, but the manager Doug did not even want to get up from his seat to assist us. When he finally did acknowledge us it was in such a rude manner that it made us leave. Verizon just lost 2 new customers thanks to a horrible manager.
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February 2024 by George Porter
I received amazing service from Solutions Specialist Patrick Fields. He helped my wife upgrade 2 phones then helped me upgrade my phones as well. He was patient and helped me select accessories along with transferring the data from my old phones to the new ones. I would highly recommend him for any of your service related needs.
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February 2024 by Lee A Brian
24 minutes until Google Maps have this location closed for the night, and I pulled up to find this.7:35 (photo of store)7:38 (photo of the staff)If your store really closed at 7pm, then you need to update your hours on Google Maps.
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February 2024 by Brea Lucas
The service was excellent ! The workers were very polite, very understanding, and were able to resolve my issue! I highly recommend coming to this Verizon in person store!!! Thank you so much staff! Managers and all
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January 2024 by Ashley
I absolutely LOVE this VZW location. every time I have visited, I have received five star customer service. I most recently worked with Fabian & Sheena who both were extremely pleasant and patient with me. My issue was resolved with no judgement. In the past I have been helped by the manager Doug , and he too, has been a pleasure to work with. Thank y’all for all you do!!!
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January 2024 by Christian Perez
Forgot my id but I had Verizon pass but the incompetent ? still kept asking for it
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December 2023 by Tracy Harris
Visited the store to purchase a Christmas gift. The sales rep, Noe was great. Friendly, knowledgeable, and got me out of there in a timely fashion. Great experience.
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December 2023 by Whitney O'Toole
Doug is AMAZING!!!! The best service I have ever had...thank you, Verizon!
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December 2023 by Maureen Bowersox
Extremely patient and helpful. Definitely recommend. Thomas and Christian were great! Thanks guys.
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December 2023 by T Thorpe
Waited an hour to end up with less than I had. Could have told me up front that I could have done what they wanted to charge me $30 for. Then they erased important things that I had saved without asking if I needed it. The sarcastic response from the store manager was, "You wanted me to fix it." Well, you DID NOT fix it !!!!
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December 2023 by Jess Adams
Doug provided quality service, addressed all our concerns and offered the best solutions to our problems. Thanks for a good visit every time!
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December 2023 by Déja Belle
enjoyed my visit & always experience great customer service from this location! :)
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December 2023 by Laura Myers
Christian could not have been more patient and kind while helping my son and myself make the decisions needed for our new phones. His expertise made it a very smooth transition! Even though the store was a bit crowded on the evening we entered, we were made to feel that we were important, and that we would be seen as soon as possible. Even though the store closed, he continued to work with us until we made our decision and walked out, satisfied with our new purchases! Excellent service.
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December 2023 by Brett Moss
We had a very unique and challenging situation trying to switch over our services to a new account with Verizon. Several Verizon employees had tried to help us previously but no one could figure it out until we met Christian. Christian helped us out and was able to successfully get us switched over. He exemplified great patience throughout the entire process and refused to give up when he reached road blocks. He conducted himself in a professional manner & provided us great customer service. Highly recommend.
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November 2023 by Jennie Albino
We came to the Verizon store on West wing with some issues and everyone at this store was on point I left Verizon a very happy man and my wife was even happier thank you CHRISTIAN ✝️