The Verizon store in Garner provides a positive experience for customers seeking mobile, 5G home internet, or business services. Customers appreciate the helpful and knowledgeable staff, who are quick to assist and resolve issues efficiently. Several reviews highlight the excellent customer service from employees like Lauryn, Mathew, Peter, Tim, and Patrick Fields, who go above and beyond to help with phone upgrades, account problems, and technical support. Customers have praised the staff for their patience, professionalism, and dedication, often spending extra time to ensure issues are fully resolved. The store is also commended for its management, particularly the store manager, who is credited with running a well-organized and effective team. Many customers mention that they received support even for longstanding issues, and some have experienced a smoother process compared to other locations or online support. The store offers various convenient options for online orders, including in-store pickup, same-day delivery, and free 2-day shipping, making it easy for customers to get what they need quickly. Overall, the Garner Verizon store is highly recommended for its helpful staff, quick service, and commitment to customer satisfaction, making it a reliable choice for both new and existing Verizon customers.
Richard was very helpful with replacing a sim card for a lost phone. He also helped us find the best plan for our family and to select a needed phone upgrade. He was very patient in reaching out to Verizon support to resolve our complex situation. We greatly appreciate Richard's great customer service and determination... read full comment
August 2026
An excellent Verizon store. Dupreet and Briana was very helpful and solved all the problems.
July 2026
briana wonderful job thank you very much great help!
