AT&T Store in Gastonia provides a range of phones, tablets, smartwatches, and connected devices from popular brands, along with various wireless data plans to suit different needs. Customers appreciate the flexibility of prepaid phone plans that require no annual contract or credit check, as well as unlimited data options included with nationwide AT&T 5G service. Customer service experiences at the store are generally positive. Salan and Angelica are frequently mentioned for their outstanding support, with Salan staying late to help resolve issues and Angelica skillfully setting up devices and providing upgrade information. Audi is also highlighted for her exceptional service, showing kindness and a commitment to saving customers money. However, there are mentions of rudeness from another staff member, which contrasts with the overall positive feedback. Customers recommend visiting the AT&T Store for assistance, especially from Salan, Angelica, and Audi, who are recognized for their politeness, helpfulness, and dedication to ensuring customer satisfaction.
Jeremy was very helpful and went above and beyond to help us! Thanks Jeremy
February 2026
I went back because i had to, and this time they were packed but the guy jeremy got me in and out and im a number guy like to see prices and what will change about my bill and he killed it. I appreciate it
February 2026
Great experience with the AT&T store in Gastonia - very knowledgeable and helpful team members, especially Danny White was great to work with.
Also, I made an appointment online ahead of time which definitely helped not having to wait for an available team member.