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“This was the best experience one could have in a cell phone breakdown. Walked in and out in less than an hour. The rep was knowledgeable and very curteous. Educated me on the best options to prevent my phone from future damage. Definitely will be my go to place if I have future cell phone damage.”
10AM - 7PM
2529 W Franklin Blvd, Gastonia
Mobile Phones
“Everyone at this store is really helpful! Shout out to Chris, for all the help he's given me and son even though I had to get the phone from another store in Charlotte. I highly recommend this store for all your cell needs???”
“I'm glad I got my phone and service with Cricket Wireless they got the best coverage in the best phones they are so amazing I would refer anybody to go get a phone in a plan through them they really take care of you when you need them.”
“Amazing service!!! They advised me on the best thing to do for what I needed out of a phone and provided superior service with a great price. 0 dollars it cost me for them to get my phone working better. Not only did they give me good service, but it was very fast.”
“This has got to be the best Boost store in the Carolinas. From deals, to incredible phone inventory, and unlimited accessories. This is the Boost you want to come see. When you arrive look for my girl, Mitzel. She is very knowledgeable with a great attitude to serve her customers.”
“Outstanding experience every time I visit this location. Amar and Eid were amazing when I first signed up for service and Leslie was excellent when I needed a plan update. If you are looking for hospitality and high-quality customer service, this is your place!”
“I come here and my family does too, all the time for many years, we are pleased with their service and will continue to come because we trust them. They are are super reliable.”
“I 5 star cuz conveniently close, but the owner, Eddie (i actually have no idea his name i just made one up seemed to suit him) has got great energy, loves what he does, and can perfectly place a screen protector on a screen. he can get along with anyone.”
“I was having trouble with my network connection and walked in store @ the east Franklin Blvd. Location... Mitzel was extremely helpful and got me squared away with excellent customer service support. Thank you Mitzel!”
“Liz was such and amazing help! I accidentally made and order while trying to add a new line, it took 3 days to switch my number over and add my daughters phone but each day she was so patient and helpful! She’s for sure an amazing addition to the Metro family …. My bill is now $140 dollars cheaper thanks to her!!!”
“I was having issues with my new phone. I called customer services several times; and they were no help. I went to where I bought my phone. Keily was there and she fixed the issue with my phone. She was in the store by herself and had several customers. She gave good customer services to everyone.”
“Was in there today to get new phone. Went to a Boost mobile close to me and was disappointed with staff and store and selection. They didn't have what I wanted. So returned to car and googled more locations. Found this one and called and some cool dude named Saul answered. Asked him if he had the S series Samsung phones, and he did. He provided top shelf service. Heck, had bottled water to customers. Gave me a GREAT deal and is even ordering me an oranges phone case. Oranges is my favorite color. So if you are looking for a phone and a carrier with great service you better call Saul. I have been a Boost mobile customer for about 7 or 8 years and have had no issues.”
“This place was recommended by a friend. The owner was friendly and helpful. Found exactly what I was looking for and installed it for me. Fast, friendly, helpful. What more can you ask for?”
10AM - 7:30PM
2050 E Franklin Blvd, Gastonia
Mobile Phones
“Cricket on Union Road is very good. They will help with any problems you incur. I’ve been with them for 20+ years. They are very knowledgeable about their products.”
“First, I was shocked there was no wait line to be help they were ready soon as we hit the door. Cheyenne was the first to greet us and ask if we needed help. She knew the questions to ask, which made it helpful not to waste time looking at products that clearly I wasn't interested in. I am not your typical tech person, so she made it easy for me to understand more about the products and how to get better usage out of my phone. I even learned something new about my previous phone. Lol We had a great experience overall.”
“I had a fantastic experience at The Fix Gastonia. My phone had a cracked screen and wasn't charging properly, but they diagnosed the issue quickly and had it fixed in no time. The staff was professional, knowledgeable, and very friendly. I appreciated how transparent they were about the costs and repair process. My phone works perfectly now — just like new! Highly recommend this place to anyone looking for reliable and affordable mobile repair services.”
“Very large and clean store.Very nice toy and baby area. Nice December holiday sale on toys making this a good holiday value. Parking is tight in this lots with three busy stores.”
“Purchased my last 3 phones from this location, I had a major issue with my phone today, thought for sure I was going to either have to do a factory reset or take it to CPR and pay them to fix, didn't get the reps name at AT&T, but he solved the problem in less than 10 minutes and told me what to do to prevent it from happening again.”
“I had an excellent experience thanks to Tracy! After dealing with an issue that had gone unresolved for several days, Tracy stepped in and took ownership of the situation from start to finish. He was attentive, patient, professional, and genuinely cared about making sure everything was resolved.
His kindness, courtesy, and willingness to go the extra mile turned what had been a frustrating experience into a positive one. Customer service like this is hard to find, and Tracy is a true asset to this Verizon location. Thank you for your outstanding service—I truly appreciate everything you did!”
“Keys was attentive, she actively listened, she was very knowledgeable, and pleasant. We came in with a plan from another carrier who was over charging, and Keys made sure to go over every plan that would benefit my family and I am very grateful to have found a place that listened, and executed every need we had with just the first try, thank you Keys you have made us loyal, happy, and satisfied customers. That is an experience that we will never forget. -Keyz ???”
“I went in to drop off old equipment. They were busy but were efficient. My customer service rep was very helpful and made sure everything was correct on my account.”
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“Great experience with Gamer EMT! They fixed my PS5 for a very reasonable price and had it done in a timely manner. The service was quick, professional, and I’m very happy with the results. Definitely recommend them if you need your gaming console repaired!”