AutoZone on E Franklin Blvd in Gastonia, NC is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and accessories. Customers report a very pleasant and friendly environment with courteous and helpful customer service associates who provide the best service. The staff is known for being on point, offering prompt installation services like checking and installing a new battery. The store is dependable, often having parts in stock that other stores would have to order, which is crucial when a car is down. Visitors appreciate the quick and efficient help, noting that even with a return trip for unneeded parts, total time in the store can be very short. The associates create a positive experience, sometimes even offering small items on the house, which leaves customers very grateful. This combination of excellent service, a good selection of in-stock parts, and a friendly atmosphere makes it a highly recommended auto parts store.
The guy was great & funny, with his nice hat. Appreciated him installing my windshield wipers.
September 2025
So I got an alternator that was bad out of the box (no big deal) except im stuck in the parking lot, but Melissa clocked out and used her lunch break to run to the other store and get me another one.
July 2025
They always have what you need, or if they don't have what you need, they will find it at any of the other locations
