CVS in Gastonia offers convenient and friendly health services to the community. The pharmacy staff is known for prompt and efficient service, often getting prescriptions ready quickly, sometimes within 15 minutes, making it easy for customers to be in and out. Customers appreciate the kindness and helpfulness of the staff, even during busy times when phones ring and lines form. The pharmacy staff, especially the employees at the drive-up window, are friendly, cheerful, and attentive, creating a positive experience for those picking up prescriptions or seeking assistance. While most reviews highlight the excellent service, some mention issues with management. One reviewer pointed out a negative experience with the store's manager, criticizing his lack of professionalism and attention to customers, which contrasted sharply with the overall friendly environment created by the staff. Despite this, the employees are often praised for their politeness and customer care. The store itself is appreciated for its cleanliness and ease of access, being less than five minutes from the reviewer’s location, and offering features like a drive-up window. Customers have expressed satisfaction with the store’s helpful staff, notably a pharmacy team member who went above and beyond by providing detailed medication pricing and friendly service, leading to a new loyalty to CVS over other pharmacies. Overall, CVS in Gastonia is seen as a reliable, friendly, and efficient place to manage health needs.
Extremely pleasant visit. The manager, Melissa, was very courteous and knowledgeable and went out of her way to assist me in the photo area, multitasking along the way.
April 2024
They always get my prescriptions in at a timely manner and offer great service! Not much else to say other than quick friendly service and able to be in and out within 15 minutes given if there's a line.
March 2024
Went to CVS on New Hope rd in Gastonia, the pharmacy there is very popular. I had a question about an over the counter medicine. The pharmacist took time to assist me. The phones were ringing, you could tell they were very busy, but that didn’t stop the pharmacist being so kind and helping me.
