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“Brian is downstairs doing lawn mower repairs. He is a true, honest mechanic. Quick and thorough- his prices are phenominal. He also works on (non-skidstear) riding mowers. He's my new lawn mower 'guy'!”
“As a contractor in the Charlotte metro area. This supplier is by far the best. Their customer service is 2nd to NO other supplier in the area!! From the time you walk into the place the store layout is spacious, parts aren’t stacked on top of each other, the staff there is great to deal with. Very personable people and if you are in a hurry they understand that and can get you in and out in a jiffy as well. Store manager is a great guy to deal with as well. They will open up at times they are normally closed if needed!! Most places charge extra just to do that. They have the techs in mind when they are at work, I can go on and on about this place. The pricing is reasonable for the amount of work we do out of this store as well. I have been dealing with this place for about 4 years or so and have nothing but great things to say. Even if there is a mistake on the order, they are willing to do whatever they can to make it right ASAP!!”
“I called looking to rent a truck for my move next week. I was referred to Penske as they are partnered with Home Depot for truck rentals. I spoke with Brody at Penske and he was knowledgeable, kind and professional. He went above and beyond to assist me and also took the nightmare out of renting a truck during this whole moving process. The rates are very reasonable as well! If you're moving and need quick, professional and great service, you'll want to rent from Home Depot/Penske truck rentals!”
7:30AM - 4:30PM
2433 N Chester St, Gastonia
Hardware Stores
“I was waited on by the nicest kindest person I've met since I moved to North Carolina. His name was John and I believe he was the store manager. Thank you for all your help today. Your kindness has made a permanent customer at your store. I will definitely recommend your store to all my friends. Thanks again.”
8AM - 5:30PM
1009 Bessemer City Rd, Gastonia
Hardware Stores
“I love that they carry what others don't.I didn't at all like that the man checking me out was cussing.No one seemed to notice...that bothered me even more.”
“They exchanged a broken part for a new one without any hassle. The staff here are very helpful and friendly. This place also has a wide variety of parts and products.”
“They always have what I need and the prices are great! The coupons are extremely helpful! I'm a mechanic and I'm used to tool trucks but I've never had a problem with their tools! My toolbox is full of their tools.??”
“Great store, great service, but be careful: lots of customers put things in the wrong bins & you could walk out with the wrong size/thing if you’re not careful.”
“I am only giving 5 stars because of this wonderful lady named Jodie. During these chaotic times with today’s upcoming snow storm many workers seem understandably overwhelmed. Jodie on the other hand exhibited the best form of customer service I have ever received. She introduced herself and told us good morning without being asked. She noticed we had a space heater and asked if there were more left. We replied yes and she told us she just wanted to know in case other customers would want to know. Then I asked her where the flashlights were located and she gave me clear instructions. Unfortunately we weren’t able to find what we were looking for in the flash light section. 5 minutes later Jodie came and found us and offered us a better option for a flash light because she noticed we had a baby with us. We were able to get the LED lights she suggested. Jodie demonstrated what community really is during uncertain times. Her small act of kindness has changed my attitude for the whole day!”
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“They fixed me up with a few nuts I needed for my son's training wheels and didn't charge me. I've never felt more valued. I'll be coming back. Thank you!”