LabCorp is a global life sciences and healthcare company focused on improving health and lives through medical testing. Its Patient Service Centers offer routine testing and recommended screenings, with appointments available and walk-ins welcome. Results are provided through a patient portal. Customer experiences at this location vary. Several reviews highlight efficient, kind, and caring staff who are helpful and move people through quickly, even accommodating special needs with patience. Many describe a smooth process with short wait times for walk-ins and friendly, conversational phlebotomists who put patients at ease during blood draws. However, other reviews point to inconsistent customer service and wait times. Some customers experience delays, even with appointments, and find the front desk staff to be lacking in courtesy and efficiency. While the phlebotomists in the back are often noted as personable and friendly, the overall service can be perceived as terrible by some long-term users, who advise being prepared to wait. The location is considered convenient by many.
Went for some bloodwork due to some ongoing health issues. April was amazing. It was meant to be that our paths crossed today because I absolutely needed the encouraging and positive energy she brings.
January 2024
Been using this location for years in order to avoid driving to Charlotte for fasting bloodwork. The location is convenient, but the customer service is terrible.
December 2023
Had a 9:30 appt, arrived 15 mins early and was taken back at 9:50. Why make appts? Guy at front desk needs some customer service training and a little personality. He even struggled to capture my credit card payment and just slung card back at me and said nothing.Ladies in the back were personable and friendly. Be prepared... read full comment
