Once Upon A Child is a store offering used children's clothing, shoes, toys, and bigger items like bouncers. Many customers find it a great store with a kind, helpful, and sweet staff that creates a family-like atmosphere. Shoppers report successful finds, noting items like toddler shoes are in good condition for fair prices, making them likely to shop again. However, experiences vary significantly for those selling items. The store is described as polite and clean, but often has operational challenges. These include being short-staffed, which can lead to a closed register or unexpected closures for inventory. Sellers frequently mention strict cut-off times for accepting items, often early in the afternoon, and note that not all bins or bags brought in will be taken. There are strong complaints about the selling prices, especially for bigger items, which some feel is a rip-off where you will not get what you're expecting. Some sellers also report that their carefully organized items are returned wadded up and treated without care. The consistent advice is to only take in clothes to sell, as the payout for larger items is often considered surprisingly low.
