Snider Fleet Solutions is highly praised for its excellent customer service and quick response times. Customers have reported positive experiences, such as a technician arriving promptly to fix a flat tire within 30 minutes of a call, and expressing gratitude for the support provided during stressful situations. The staff is described as great and dedicated, with specific mentions of employees who go above and beyond to ensure customer satisfaction. For instance, one employee took the initiative to resolve a tire confusion by personally visiting another service center. Although some reviews note that wait times can be long due to being short-handed, the quality of service provided by the frontline employees is consistently recognized as top-notch. Overall, Snider Fleet Solutions is highly recommended for its reliable service and commitment to customer care.
After a 4 hour wait, this company was called and I was given a 2 hour window. Within the half hour the technician arrived. He fixed my tire in 30 minutes. A total of 45 minutes from call to completion. Bravo & Chef's kiss to this business. I HIGHLY recommend them!
May 2024
Tires and parts changers Hickory nc store is crooked Will not honor any warranty
May 2023
Hope the company that I drive for will use them more
