The Verizon store in Goldsboro provides mobile, 5G home internet, and business services. Customers can visit the store, schedule an appointment online, or place orders for in-store pickup, two-day shipping, or same-day delivery. Reviews indicate that Verizon's coverage is consistently praised as the best available, superior for voice, data, and hotspots. Many customers report a great experience at the Goldsboro location, describing a helpful and nice atmosphere with polite employees. Specific sales representatives are highlighted for being patient, knowledgeable, honest, and efficient, thoroughly explaining plan differences without pressure, which can result in monthly savings and better service. This store is preferred over others, with some customers stating they will go out of their way to visit this location. However, sentiment suggests the company is not as good as it used to be, and exceptional individual service may be the exception rather than the rule. While Verizon's customer service is considered better than some alternatives, overall customer service as a whole receives mixed feedback. The primary and repeated advantage remains the unmatched network coverage.
Shaneka is fantastic!!! Very knowledgeable, and personable while remaining professional. We have been there multiple times and she has been the best Rep we have experienced. Thank you!!!
January 2026
Shaneka green was very helpful and very in debt about the details regarding helping me
January 2026
I went in and saw Arron. He was fast polite and had me to go in no time. I was so happy. Ask for him.
