Advance Auto Parts, located at 852 S Main St in Graham, is known for its excellent customer service and helpful staff. The store offers a wide range of automotive aftermarket products, including popular brands like FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. Customers appreciate the free store services available, such as battery testing, engine code scanning, and installations of wipers and batteries with purchase. Many reviews highlight the staff's willingness to go above and beyond to assist customers, even during challenging situations like tropical storms or emergencies. For instance, one customer shared how an employee helped change a flat tire using personal tools, while another praised staff members for diagnosing a battery issue instead of selling an unnecessary alternator. Regular customers enjoy the convenience of ordering online and picking up parts in-store, noting the cordial and knowledgeable staff. Additionally, the Speed Perks loyalty program allows customers to earn points for discounts on store items and gas at participating Shell stations. Overall, Advance Auto Parts is a reliable choice for automotive needs, providing fair service and quality products while ensuring customer satisfaction.
Anthony provided my wife true 5 star service, I appreciate great customer service!
February 2025
Jared and Chaves are great with their customers knowledgeable about their services.
December 2024
I have only dealt with Jason and Bryan at this particular location. Was doing work while out of town and both of them are pleasant to work with and knowledgeable. Would stop by again
