DoubleTree by Hilton Hotel Greensboro offers a pleasant and convenient stay for guests, with a few areas needing improvement. The staff is generally friendly and helpful, providing a warm welcome with cookies and water upon arrival. The rooms are clean and comfortable, though some are missing amenities like refrigerators and microwaves. The hotel's location is great, with easy access to nearby food options and the interstate. However, some guests have reported issues with the quality of the beds and pillows, as well as problems with the TV reception and hot water. The breakfast experience has also been mixed, with some guests finding the food dry and stale. While the overall experience is mostly positive, with nice rooms and a friendly staff, the hotel could benefit from addressing the inconsistencies in service and amenities to ensure a more consistently enjoyable stay for all guests.
Excellent room. A number of teens in the parking lot hanging around
June 2026
Excellent customer service from night staff! We had a problem that was solved IMMEDIATELY and professionally . Would definitely recommend. All employees should model this behavior.
May 2024
The staff is friendly and very helpful. Pleasant atmosphere, clean rooms and great tv options. Hilton Members enjoy some nice perks. Nice amenities. Can't say enough how much I enjoy this place when I visit with my in-laws.
