Gold's Gym Randleman is a decent gym with an overall positive environment and a large array of machines, free weights, and equipment. Members appreciate the excellent group classes, such as spin and Pilates, and the helpful certified personal trainers. The facility is kept clean by a constant janitorial staff. However, there are significant and persistent complaints about advertised amenities not being functional. The sauna and steam room have been inoperable for years, which is a major inconvenience for loyal paying customers who must drive to other locations to use them. Some members also note a lack of water filtration on the fountains. Additionally, there are occasional complaints about customer service, including unexpected fee charges, rate increases for long-term members, and a desire for expanded hours to match other locations. While many enjoy the gym and the people, some women report feeling uncomfortable due to persistent staring from other members.
I look forward to my workouts 4 days a week. My instructors are Brandon, April and Stacey. They are the best instructors. I’m learning from the best and getting stronger each day.
November 2025
Brendan taught a great Power Hour and Strength & Conditioning classes. The gym is very spacious and clean.
August 2025
Everything you need in a gym as far as exercise and fitness. Staff is nice and gym members are some good people.