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February 2024 by Gene Kelley
Over the weeks of a small bathroom project, this store really shined bright, the customer service reps and access to online materials and local materials were invaluable. Double shot out to the customer service desk crew. Thank you guys for your patience and kindness.
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February 2024 by Chris Modery
No one in any department knows anything about there section
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February 2024 by Wm. Douglas Jennings Sr.
Way to pricey for simple items i found down the road at Home Depot
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February 2024 by Jade Yaz
Absolute trash. We placed a order for Washer and Dryer. They got delivered a week late and than all of the parts weren’t in there. So we had to wait til another week to get those plus different technicians. Now the dryer doesn’t work and they came by and picked it up without a replacement… I mean how hard is it to swap a dryer that came faulty. I called multiple times with no answer and no help. Disappointed.
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January 2024 by Mary Cuadras
This is my go to store for various things needed for my home. From appliances to plants!
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January 2024 by Benjamin Berryhill
Always has just what I need.
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January 2024 by TOM MCCLURE
Lowes supposedly has new returns policy. Without receipt, like new merchandise may NOT BE RETURNED FOR STORE CREDIT. Manager claims they are "not allowed to do this anymore."I spent $10k last month at Lowe's on new appliances, but manager refused to return 9 of the same, new condition garden items,with Lowe's barcodes still intact, worth total about $50. My debit card used to purchase them was hacked last year, replaced by credit union, so no longer available to retrace and refund. Think I'll skip Lowe's for Home Depot, especially since it's 2 miles closer to my house.
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January 2024 by Todd Dionne
Stopped by Lowe's on Battleground today. Picked up my items like normal. Was greeted by Ms. Alva at the checkout line who helped me with processing my purchase. I showed her my military ID for the Lowe's Military Discount and before I got much further Ms. Alva stopped me and asked if she could shake my hand and then thanked me for my service to our country. Her interaction was so genuine and thoughtful. I cannot tell you how much that meant to me. Thank you Ms. Alva, you made my day.
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December 2023 by Ruthie Leath
My experience was everything I expected. The store is very nice and has everything anyone could need! Thank you Lowe's! I'll be back! (soon)
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November 2023 by Jerry Adams
Products, service, and prices were terrific. While I usually shop at a competitor because it's closer, I'll now go a little farther for the great service at Lowes Home Improvement. Thanks ?.
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October 2023 by jennifer hanes
This is by for the best Lowes around. A very helpful employee from another department came over to assist us with the purchase. This was the 6th Lowe's we visited and no others were a helpful as this one man. I believe this name was Gary.
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October 2023 by Eric Brandes
This is as much a Review Of Lowes as it is of this specific store.I recently made a purchase and had a small issue in that a bag with a few things was left behind, not really the stores fault... But when i attempted to call, as the store would be closing soon, so I could have them set it aside for tomorrow, I was left with the phone ringing for 5-10mins 3 times in a row, to a quite obvious picking up of the receiver and slamming it down. I attempted to reach other people through their automated phone service, but was always sent back to the same place, and left with a ringing phone, and than a slammed hanged up. This is completely un-acceptable, My issue could've been resolved in less time than I was left waiting for someone to answer and then you are going to repeatedly hang up on me... I will be writing an email to the district manager as well, since the automated system refused to connect me there.
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September 2023 by BJ R
Horrible customer service! No one in the store was tech savvy enough to build and price a custom exterior door for us. The tech that called and scheduled the appointment, NEVER SHOWED UP! No phone call to cancel or reschedule, just a no show! Lowe’s has really become a last resort store for the cheap stuff that you can find on your own!
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August 2023 by michael mits
I was checking out a sheet of plywood with a displayed price of $29.63. At check out it scanned at $37.13. This was the only item I was buying so I was able to pick up on the discrepancy. I brought the price difference to the attention of the check out lady and she verified the SKU and also had another staff member look at it. Long story short, they said "We can't do anything about it" and they would not honor the displayed price but the price it rang up at. How many other items are conveniently incorrect and customers being deceived? Of course they can do something about it like charge the displayed price and then change the price tag. They do at Home Depot - I know because I asked when I went there instead - to purchase the plywood.
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August 2023 by Jennifer McDaniel
Asked the guys that delivered our fridge on 7/29 to be careful cause we just had new floors put down.. never got them to say anything to us! The only thing that was said to us was that it would take a few hours to get cold! I do not appreciate being ignored!!! People that are doing the deliveries are not friendly and very rude!!! Do not do business with them unless you are picking up whatever you purchase
