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February 2024 by Michael S.
There was a time when Macy's, Nordstrom, Saks, etc. were about on par with each other. That time has passed. Clothing is always strewn everywhere, shelves are disorganized, and the words "neat and tidy" have no connection to this retailer. Imagine shelves of stacked shirts; someone pulls one out from the bottom, opens it up, and then shoves it back on top of the stack wadded up. No,w repeat that with the next one on the bottom, etc., and that is pretty much how the shelves are. The racks are the same, with stuff on the floors, hanging over the top of the racks, hanging by one end of a hanger, etc. Even the jewelry and watches in cases are not neat or aligned. Finding an employee here is like panning for gold in the Pacific Ocean, which is probably why nobody is around to clean things up. Finding a cashier is even more challenging than that. And when you do find an open cashier, expect silly lines. On this visit, there was a place with 3 cash registers but only 1 cashier and 9 people in line in front of us. Macy's is trying to emulate WalMart and doing a fine job. The only reason we stayed in line was that our granddaughter ate a bite of a lollipop so we needed to pay for it. We have stopped going to Macy's; this was the last time we went to one. Pretty much the only thing you find there now is store brands and clutter. You are better off going to Nordstrom, Saks, Neiman Marcus, or smaller stores like Black Market, White House, Ann Taylor, Talbot's, etc. Two stars and sadness at what this brand has become.
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February 2024 by Micah Stewart
Staff is terrible this store needs to be shut down just like the Sears and many other Macy's closing around the country.
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February 2024 by Olivia Noyola
I like everything ??
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January 2024 by Sia Farah
It was my third time ever going to Macys I decided to stop by Sunday since the hours online said open until 11pm because of the holidays I wanted to get some Christmas shopping done with cologne and perfume gifts I got there around 10:20pm not one person greeted me out of the five people working there on the first floor I was just scanning the gift sets on the self price scanner that helped a lot. One of the employees would just stare at me didn’t even ask if I need help with anything. I was looking at the Chanel perfume smelling the different testers and she just walks over and sprays the glass right where I’m at and wipes down the glass and walks off, not even a greeting. I just put the gift sets back and decided not to buy anything. It was disappointing that day.
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January 2024 by Roberta Rudder
My dad worked at Macy's in New York as a window dresser. I love Macy's. You get what you pay for.
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January 2024 by Aimee moreno
They don't have shopping carts available for customers, they just have some "scattered around" said one employee but I checked all around the store and did not find one. How can one shop comfortably if they have to carry everything in their arms????
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January 2024 by preston McNeill
Seems a little overpriced for the level of quality.
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January 2024 by Ruthie Leath
I got what I wanted and love it!
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January 2024 by Tyler Ford
Charles and Jeremy were wonderful they got me in and out with great pricing for two new tires and rotation
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January 2024 by Sherrie Hale
Top floor ladies. Cheak it out
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January 2024 by Being Manny
The Macy's staff is so knowledgeable and helpful
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January 2024 by Victor Sanchez
Perfume vendor was great. Associate was a little flustered with busy season shoppers until they saw what I was purchasing- I guess commissions perks people up. I still give the store good score because side it’s about the store
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January 2024 by Graham Miller
Got my wife some pearls from here curbside rolled in rolled out thanks
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January 2024 by Will “living2liveagain”
Clean restrooms
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December 2023 by nita dewees
Long lines not enough registers open. Sucks
