Macy's is a well-established department store, known for its wide selection of top fashion brands like Ralph Lauren and Calvin Klein, as well as housewares and furniture. Customers appreciate the store's cleanliness and organization, especially during busy seasons like Black Friday, when sales are spectacular. However, experiences with customer service can be mixed; while some associates, like those at the perfume counter, are helpful and engaging, others may appear flustered or lacking in attentiveness. The store is particularly noted for its great variety and fit options, making it a popular choice for shoppers of all sizes. Overall, Macy's offers a solid shopping experience, with a few standout employees praised for their exceptional service.
The sunglasses hut store manager (Ayana Holland) did an amazing job helping me return my pair of sunglasses that were slightly damaged. She was so polite and was spot on in every category! Definitely recommend going to her! Store #5466
June 2026
I find alot of great stuff here BUT they'll ask you a million times to get their credit card. Other then that, I love it.
June 2026
Friendly staff and very organized. The cosmetics staff were happy to help me find some foundation and helped me feel comfortable shopping there.
