State Employees’ Credit Union is a friendly and professional financial institution with multiple locations. The W. Market St./Friendly Avenue branch is known for its clean, neat environment and friendly staff, making it a recommended spot for great service. This branch offers plenty of parking, drive-thru services, and quick access to financial advisors, with minimal waiting times. Customers have praised the tellers for their helpfulness and efficiency. The staff, including those who assist with specific needs like sending checks to the IRS, are described as kind, helpful, and patient, often going above and beyond to ensure customer satisfaction. While the Member Services Support Center experiences high call volumes from 10 am to 8 pm, they encourage using ATMs, Mobile App, Member Access, and Voice Response before calling. Some reviews advise avoiding the Holden Rd. location due to slower service, but overall, SECU is highly recommended for friendly, professional, and attentive service.
I find them helpful, friendly and respectful and polite 🙂
April 2024
It was wonderful. As of May 5, I will be a member for 50 years. Love this place.
May 2021
Tellers are always extremely professional. I have been using this location for years. General FYI: Their walk-in is usually faster than the drive through.
